Level 1

4 points

Dropped my iphone

Dropped my phone (iPhone 14), now I have a green line across the top and can’t restart with a forced restart. Is there another solution?

Posted on Dec 27, 2023 9:03 PM

Reply

Similar questions

I dropped my phone no cracks but now stuck in sos mode Dropped my iphone xr and now is stuck in sos mode
478 2
Broken iPhone 13 with back damage and connectivity issues I dropped my iPhone thirteen without a case from a very tall place, and it landed on the back and basically smashed. The back of the iPhone is lifting, and I am unable to connect to the internet or use wifi, as well as use cellular. Is it scrap or is there potential to save it? [Re-Titled by Moderator] Original Title: Broken iphone
496 4
My iPad is not working after I dropped it Dropped iPad now not working [Re-Titled by Moderator]
227 2

1 reply

Level 10

80,534 points

Dec 27, 2023 9:30 PM in response to RLB58

Your phone has suffered physical damage and needs to be repaired or replaced.

Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Dropped my iphone

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up