"Your credit card is about to expire" error every time I try to purchase an app in App Store

Whenever I try to make in app purchases I get an error pop up that says “Your credit card is about to expire” and that I need to sign in to update my information. Except my card doesn’t expire until 2027.

I’ve tried resetting my phone, I’ve tried signing out of my Apple ID and back in. I can’t delete and re-add my card because I get an error saying I can’t because I have active subscriptions on the card.

Funnily enough, I canceled my subscriptions on my card thinking I could cancel them, delete and re-add my info and then resubscribe, which I couldn’t do because I got the active subscriptions error again but when I resubmitted my canceled subscriptions they went through just fine.

Also I usually use Face ID to pay, but because of this error, I get asked into sign in to Apple ID instead which is unusual.

Any suggestions? This is so annoying

[Re-Titled by Moderator]

iPhone 11

Posted on Dec 29, 2023 9:16 PM

Top-ranking reply

Picanmix

Level 1

19 points

Posted on Dec 30, 2023 12:44 PM

I’ve had this problem too - started to get emails in the middle of December saying that upcoming subscriptions were going to fail and I should update my payment details - but everything was correct so there was nothing to update. Then yesterday my iTunes Match did indeed fail to renew because the payment failed.

Contacted Apple Support and was fortunate enough to speak to someone who was aware of the cause of this problem. As I understand it, this is an Apple Pay issue where a person’s credit card is linked to Apple Pay. Believe it or not, Apple Pay is not using the credit card expiry date but has a blanket expiry date of December 2023, which is why payments are starting to fail for lots of people.

To fix it, I was told to do the following. Go to Settings->Apple Id->Payment and Shipping and remove the payment method linked to Apple Pay. Then add the card details back as a new payment method but DO NOT LINK it to Apple Pay. The card should then start working again.

I won’t get into the craziness of this or the fact that Apple appear to have sat on this problem since mid-December when they started sending out emails saying upcoming payments were going to fail…..

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"Your credit card is about to expire" error every time I try to purchase an app in App Store

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