20w USB-C Power Adapter Blown

I installed my new charger plug into an extension lead (UK plug) and after around 5-10 minutes of charging my iPhone , I heard a loud pop and smoke began to arise from the charging adapter. It left a burnt mark in my extension lead. Can I ask how I am able to get this issue addressed ?

iPhone 12, iOS 17

Posted on Jan 1, 2024 8:26 PM

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Question marked as Top-ranking reply

Posted on Jan 2, 2024 1:18 AM

if it's under warranty then it would be covered Legal - Hardware Warranties - Apple


otherwise you can try to reach out to their support channels

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple


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20w USB-C Power Adapter Blown

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