My iPad won't charge

I have tried 3 chragers, all three chargers charge my MacBook Air no problem (one of them is an apple charger. I have tried 3 separate cables. I have tried charging with the iPad off and with the iPad on. It is a Pro model from 2018.

iPad Pro, iPadOS 17

Posted on Jan 3, 2024 4:40 AM

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Question marked as Top-ranking reply

Posted on Jan 3, 2024 4:57 AM

If you already tried (to no avail) all the steps provided in this support article:--> Fix issues with charging - Apple Support , it may be a hardware (Charging port? Battery? Other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Jan 3, 2024 4:57 AM in response to DBou2

If you already tried (to no avail) all the steps provided in this support article:--> Fix issues with charging - Apple Support , it may be a hardware (Charging port? Battery? Other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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My iPad won't charge

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