You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro M3 Max 64GB 1TB Overheating

Hi all, last month on 4th of December I bought a brand new macbook pro 14'' M3 Max and 64GB of RAM. It is the five time that the laptop is overheating event thought I'm not doing something extraordinary. I never thought I would hear the fan running on a new macbook pro with this configuration. Is this normal when the total CPU usage is under 25%? It is there a way to identify if this is a hardware problem?


MacBook Pro 14″, macOS 14.2

Posted on Jan 4, 2024 10:09 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2024 11:45 AM

Capida wrote:

Hi all, last month on 4th of December I bought a brand new macbook pro 14'' M3 Max and 64GB of RAM. It is the five time that the laptop is overheating event thought I'm not doing something extraordinary. I never thought I would hear the fan running on a new macbook pro with this configuration. Is this normal when the total CPU usage is under 25%? It is there a way to identify if this is a hardware problem?



Keep your Mac notebook within acceptable operating temperatures

Keep your Mac laptop within acceptable operating temperatures - Apple Support




unplug all third party peripherals when testing


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS



To trouble shoot further you can:


—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 




your CPU load does not look overly stressed..in comparison:




1 reply
Question marked as Top-ranking reply

Jan 4, 2024 11:45 AM in response to Capida

Capida wrote:

Hi all, last month on 4th of December I bought a brand new macbook pro 14'' M3 Max and 64GB of RAM. It is the five time that the laptop is overheating event thought I'm not doing something extraordinary. I never thought I would hear the fan running on a new macbook pro with this configuration. Is this normal when the total CPU usage is under 25%? It is there a way to identify if this is a hardware problem?



Keep your Mac notebook within acceptable operating temperatures

Keep your Mac laptop within acceptable operating temperatures - Apple Support




unplug all third party peripherals when testing


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS



To trouble shoot further you can:


—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 




your CPU load does not look overly stressed..in comparison:




MacBook Pro M3 Max 64GB 1TB Overheating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.