Very slow downloading of any applications from the App Store

At the beginning of using the iPhone, all applications loaded quickly, whether it was an application that weighs 100 megabytes or 10 gigabytes, and now, after some use, an application that weighs 57 megabytes swings for one hour or more, any application that I put on the jump swings for an hour or more


(Wi-Fi works fine, I checked 100 megabytes per second on the computer)

iPhone 11, iOS 17

Posted on Jan 9, 2024 9:21 AM

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Posted on Jun 30, 2024 9:03 PM

I ended up here because I was having the same issue on my new iPad 10th gen. I was trying to download DaVinci Resolve which is 3.3 gb. My estimated download time was over 2 hours.


I seen replies saying to remove any VPNs however, I did not have any installed on this new device.


What was the fix for me was enabling Private Relay which is a feature of iCloud+ (Tap on your name in the Settings app, then press iCloud). After enabling, I stopped and restarted the app download. What was a 2 hour download became a 2 minute download.


Hope this helps!

60 replies
Question marked as Top-ranking reply

Jun 30, 2024 9:03 PM in response to lolipopnmn

I ended up here because I was having the same issue on my new iPad 10th gen. I was trying to download DaVinci Resolve which is 3.3 gb. My estimated download time was over 2 hours.


I seen replies saying to remove any VPNs however, I did not have any installed on this new device.


What was the fix for me was enabling Private Relay which is a feature of iCloud+ (Tap on your name in the Settings app, then press iCloud). After enabling, I stopped and restarted the app download. What was a 2 hour download became a 2 minute download.


Hope this helps!

May 13, 2024 10:52 AM in response to lolipopnmn

I have the same problem on my iPAD Air 5th, 17.4.1. On Thursday, I turned on Developer mode as Apple help article says, to input sandbox data, it's all worked fine.


And on the Friday, May 10th tadaaa: I have no option to download any app from Appstore/Testflight, the download is eternally on start.

I did everything besides flushing device to the factory condition.

When I turn on any VPN the download is happening as usual. Seems this is country+provider issue no one going to fix.

I found similar issues reported since 2021, so draw your own conclusions.


Chat support literally said I have to call at my own expense to other country and speak in Spanish, because they can't schedule call back for me to resolve the issue. I can buy device, but I can't have a support here.

All of my work with Testflight builds is stuck for 2 days.


SELFUPDATE 20 mins later: HAH! I realized 17.5 is standing ready for install and all fixed magically after update! This stucked OS installation prevented all Appstore/Testflight downloads. Whoa.

Sep 19, 2024 12:08 AM in response to Lawrence Finch

Lawrence Finch wrote:


AndriiKa wrote:

Hi.
For me everything is downloaded from App Store super slow on WI-FI, but immediately on LTE.
So it is definitely an Apple bug because the WI-FI connection works fine in all other cases.
Really? No, it is definitely a problem with your router or some garbage you have installed on your phone, such as VPN, an antivirus, or some app that claims to speed up your phone. If it was definitely an Apple bug you would see thousands or millions of complaints about it.

So first, delete any junk apps that I have described from your phone and restart it (for VPN, delete the profile, don’t just turn it off.

Next, go to a friend’s, Starbucks or equivalent and see if you have the same problem on a different Wi-Fi network.

There are thousands if not millions of users with the same problem, just google it or look at it here. You keep repeating the same thing... how much does they pay you for these garbage comments?

Aug 12, 2024 6:36 PM in response to AndriiKa

Same here,


Since the End of July 2024, the APP STORE Downloads, or Updates are superslow on Wifi, but pretty normal on LTE (Cellular).


This situation is ONLY VALID on downloads or updates from "App Store thru Wifi." It is very important to understand this.


All the other stuff on the internet works just fine both on Wifi, or Cellular (4G/LTE)


For the past few days, App Store doesn't like to work with WIFI Connection.. It Still Loves the Cellular, though :)


Very weird issue...


Updating to iOS 17.6.1 did not resolve this issue.



Sep 20, 2024 7:42 AM in response to zeruspocus

zeruspocus wrote:


Yes, and those thousands and millions (which I doubt) are all using either a “helper” app or VPN, or have very slow Wi-Fi or an obsolete router. And it is still a tiny percentage of 1.5 BILLION.


You "Doubt" and you base all your statements in just suppositions. You say you are a computer scientist for the past 50 years, well then honor your title and don't state BS without studying properly what is actually happening. You are blaming VPNs and/or bad router configurations or whatever pointed to the user without even knowing if they user has a VPN or a bad router and when most are stating that everything else works fine in terms of connection. I'm also a computer scientist but I'm not being paid by Apple. You have 87,000 replies on this community only, that is quite a lot and sounds like a full time job, so whatever you say has zero realistic and scientific value, you are just a troll.

I’m not paid by Apple either. I’m a user like you. And from answering hundreds of posts about this symptom (and it is a SYMPTOM which can have many possible causes - something that you as a computer scientist can understand) it has almost always been the things I have mentioned; a router that needs restarting, a VPN profile that is corrupted, just using VPN (which, as a computer scientist you must know cuts bandwidth to 25% or less of available bandwidth) or a “helpful” app like a memory manager, antivirus or cleanup app (all of which are useless except as revenue enhancement tools for their developers).

Jul 9, 2024 12:09 AM in response to lolipopnmn

I've been facing a similar issue for at least the past 6 months or more. All app store downloads, be it on my iPhone 14 Pro, 2017 MBP 15", 2023 Mac mini or one of those recent iPads, they are very very.. very slow! I have a 400Mbps connection, and all downloads are generally okay and match the speed of my internet except for from the App store. I'm not sure if its the VPN, since I've had them installed in my systems for the last 4+ years. This issue is a recent development. However, I must point out that on my iPhone, as soon as I switch off the wifi and it connects to my 4G / 5G, the download becomes lightning fast immediately. So not sure what is the fault here. I hope Apple can give an explanation soon, as it is starting to get really annoying especially for use on macs where I cannot switch to my cellular network.

Jul 22, 2024 4:30 PM in response to DiegoKS

Never happened in my entire list of Galaxy devices.

600 MB/s downloading from any other device.... 400 kbps from Iphone 15 PM.

in fact it NEVER downloaded a thing from the appstore at full available network speed.


Im quite sure is an optimization issue as 99% of people do not care if an app downloads slowly, but I care and check from another app how fast things are going, and are going at said speeds. SLOW


The culprit was found when I finished downloading a game from the appstore (around 1 Gb in 8 minutes) Entering the game and dowloading the remaining 30 GB! Takes less than 4 minutes. All in the same device, same network.


Intentionally slow app store servers for _optimization_


Jan 9, 2024 9:41 AM in response to lolipopnmn

The download speed depends completely on your internet connection speed; looking at your Wi-Fi icon it shows less than perfect signal strength. What can also slow it down is if you are using VPN (or even have a VPN profile installed, even if you are not using it), or if you installed any worthless security apps or apps that claim they will make your phone faster or clean it up.

Apr 2, 2024 2:39 PM in response to Hamad2508

This has been ongoing for me for the past month as well. Each Apple device I use (iPhone 11Pro Max, iPad Pro 12.9", 16" MBP, and 14" MBP) is bafflingly slow downloading updates from Apple—not from Adobe, not from MS, not from any vendor or client with whom I exchange large files—only software updates from Apple.


To illustrate, the 17.4.1 update on my iPad and 14.4.1 on 14" MBP have never been completed, no matter the time of day I try or how long I allow them to run. And this is across days of allowing them to try. All apps with software updates by MS and Adobe during that time have proceeded as expected, quickly, without undue pause or delay.


Re-configuring TCP and DNS and even rebooting all devices have not changed this. A few minutes ago, Adobe updated 3 apps in the CC in 10 minutes. Before that, Apple could not download a Pages update more than a MB or two after 15 minutes. After trying repeatedly over three days, the MBP stated 4 days for the 14.4.1 update. A Surface Pro 2 updated its OS and apps after 2 months offline in about an hour, using the same WiFi and settings.


Recap:

Multiple Apple devices cannot update Apple software despite hours/days of attempts.

Adobe and Microsoft updates of apps and OS all proceed without issue, on Apple and MS devices.

Apple and MS devices on the same network are experiencing vastly different outcomes, despite a stable network and 250+Mbps DL speed.


My next step will be to take a device or two to a wholly different location and attempt to download the recommended Apple updates, but the evidence thus far indicates a significant issue at Apple, not the ISP or devices.


EDIT: I should also note that updates to Parallels and the resident VM OSs and apps all proceeded as expected.

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Very slow downloading of any applications from the App Store

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