Emails being deleted from Bin

After reading an email in my inbox, I delete it and it goes to the Bin. I have noticed that I can't retrieve any older emails from the Bin when needed, to view previous conversations, quotations etc. I clean up my email once a year, so there should be hundreds or thousands of emails in the Bin. From last years business I have 17 emails in the Bin. Does anybody have any idea where these emails are going and can they be retrieved ?

Posted on Jan 16, 2024 9:45 PM

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Question marked as Top-ranking reply

Posted on Jan 17, 2024 2:22 AM

I would start by checking Mail >> Setting >> Account


How have your configured Mail to keep deleted e-mail ?


1st image below


Is the e-mail account using IMAP Protocol ?


IMAP protocol will reflect back ( mirror ) to Mail application what is appearing on the e-mail servers


Log into the Web Site Portal of this e-mail Account


Are the missing e-mail appearing in Bin


Is the account using the POP protocol ?


If yes, POP protocol removes the e-mail from the Server and placing them effectively Only on the computer


Should this be the case and they are Not in Bin - they are gone


Then you maybe able to retrieve them should you have an Updated and Current Time Machine Backup


 Time Machine Backup


Backup disks you can use with Time Machine





2 replies
Question marked as Top-ranking reply

Jan 17, 2024 2:22 AM in response to PeterCarr

I would start by checking Mail >> Setting >> Account


How have your configured Mail to keep deleted e-mail ?


1st image below


Is the e-mail account using IMAP Protocol ?


IMAP protocol will reflect back ( mirror ) to Mail application what is appearing on the e-mail servers


Log into the Web Site Portal of this e-mail Account


Are the missing e-mail appearing in Bin


Is the account using the POP protocol ?


If yes, POP protocol removes the e-mail from the Server and placing them effectively Only on the computer


Should this be the case and they are Not in Bin - they are gone


Then you maybe able to retrieve them should you have an Updated and Current Time Machine Backup


 Time Machine Backup


Backup disks you can use with Time Machine





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Emails being deleted from Bin

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