No storage iPhone 12 64GB

Me again..

Tried the suggestions.

Won't sync. Stops at step 2. Tried to do the update, and sat for about an hour with no movement.

I am at a loss.

A fellow person at work said maybe I need a new phone.

I am not so sure that is the answer.

My next step would be to go back to T-Mobile and see what they can do.

Plus I really don't want to go to the expense of a new phone...

Thanks

Sorry...did not se this right away...

60.87GB 0f 64 GB used

With the majority being applications, but I deleted all the apps I don't use, all photos, all deleted mail, the apps I have left are ones that I regularly use a lot...nothing frivolous..

Just thought I would get back to you.

I think I tried all recommendations.

I am still trying to delete apps that I don't use, getting more difficult, now down to 59.54 of 64GB used. iCloud storage is only 17.1 of 200GB used.

Nothing has worked.

Cannot update through computer/Apple Music, sync will not go to step 3 to complete, keeps "spinning" and the phone will not update through Music and I also tried to do a restore but again, gets stuck in the sync phase and will not complete.

I'll keep trying...

Thanks for your help.

When the phone is connected it automatically goes to the syncing stage.

It gets stuck on stage 2 and does not get to stage 3 where I would be able to do the restore backup.

even tried to restore the phone, stuck on sync and won't move, no matter how long I leave it.

Sorry to be a pain. I have never had this issue before.

Thanks

Thank you....I will try this a bit later

Appreciate it