Level 1

24 points

No storage iPhone 12 64GB

iPhone 12, 64GB, I have deleted all apps I don't use, emptied mail trash, deleted all photos and I still seem to not have enough storage to update my phone.

This has been answered before and I have tried the suggestions, including connecting to the iMac desk top and going through Apple Music.......will not update and stops at step two of syncing.....

I have plenty of iCloud storage.....

How do I get my phone to use the iCloud storage to free up memory?

Thank you

iPhone 12, iOS 17

Posted on Jan 21, 2024 9:38 AM

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23 replies

lvbassistcjs Author

Level 1

24 points

Jan 24, 2024 2:18 PM in response to sberman

No, I don't.

I can't update over that air because it says not enough memory...

I'll try the link you sent and get b ack to you..

Thanks

lvbassistcjs Author

Level 1

24 points

Jan 24, 2024 2:42 PM in response to sberman

No outstanding recommendations, photos are off the phone, going over all apps again to see what I can delete or offload....

Thank you

lvbassistcjs Author

Level 1

24 points

Jan 24, 2024 2:56 PM in response to sberman

I just offloaded a few more apps and only went to 60.39 GB, I am not really sure I can delete or offload anymore. Some I use every day, like my health apps....

Thank you

sberman

Level 10

272,862 points

Feb 5, 2024 11:33 AM in response to lvbassistcjs

That’s after you did a restore?

lvbassistcjs Author

Level 1

24 points

Feb 5, 2024 11:36 AM in response to sberman

Won't restore....gets stuck on sync stage.

lvbassistcjs Author

Level 1

24 points

Feb 5, 2024 1:26 PM in response to lvbassistcjs

Nope. Can’t do anything when stuck while syncing.

my wife’s X-RAY syncs without an issue and updates. But then she has enough memory.

Thanks

lvbassistcjs Author

Level 1

24 points

Feb 5, 2024 1:52 PM in response to lvbassistcjs

Thanks. I appreciate your time on this.

very frustrating.

I will do that.

thanks again

sberman

Level 10

272,862 points

Feb 5, 2024 1:57 PM in response to lvbassistcjs

You’re welcome. Good luck with this!

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No storage iPhone 12 64GB