Photo app not working after migration to new iMac

I never set the photo library up correctly in my old mac.I wanted to correct this on the mac, however, after deleting the photo library several times. I am getting nowhere.

iMac (M3, 2023)

Posted on Jan 22, 2024 4:34 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2024 10:03 AM

cmcglath wrote: I have all my photos on an external drive.

How is this external drive formatted? To get full functionality (and to avoid damaging the Photos Library) an external drive must be formatted in either APFS format or Mac OS Extended (Journaled) format. Additionally, the drive can not have had Time Machine on it since it was formatted.

Move your Photos library to save space on your Mac - Apple Support


Also, make sure that the “Ignore ownership on this volume” checkbox is selected in the command-i info window for the drive.


When you say "all my photos," do you mean in a Photos Library, or do you mean in Finder folders? or what?


How are you trying to create the Library? If you close Photos and then option-click on the Photos icon, you are given a list of Libraries that Photos can find, and you're given the option of creating a new library. Is this what you are doing?


9 replies
Question marked as Top-ranking reply

Jan 25, 2024 10:03 AM in response to cmcglath

cmcglath wrote: I have all my photos on an external drive.

How is this external drive formatted? To get full functionality (and to avoid damaging the Photos Library) an external drive must be formatted in either APFS format or Mac OS Extended (Journaled) format. Additionally, the drive can not have had Time Machine on it since it was formatted.

Move your Photos library to save space on your Mac - Apple Support


Also, make sure that the “Ignore ownership on this volume” checkbox is selected in the command-i info window for the drive.


When you say "all my photos," do you mean in a Photos Library, or do you mean in Finder folders? or what?


How are you trying to create the Library? If you close Photos and then option-click on the Photos icon, you are given a list of Libraries that Photos can find, and you're given the option of creating a new library. Is this what you are doing?


Jan 26, 2024 12:24 AM in response to cmcglath

How is this external drive connected to your Mac? It needs a wired connection - it must not be accessed remotely over your local network.

How far do you get, when you try to make the external library your System Photos Library?

  • Can you open the new library in Photos by double clicking it?
  • Can you access the Photos > Settings > General?
  • What is the state of the button "Use as System Photos Library"? Is it dimmed or not?

If the "use as System Photos Library" button is dimmed, it can mean two things - either the library is already your system Photos Library, or it is not compatible or damaged or on a drive, that is not compatible with Photos.


To see, which library is currently your System Photos Library,

  • quit Photos, if it is running.
  • Then hold down the options key ⌥ and launch Photos again.
  • Release ⌥ when the dialog to select a library appears.
  • This dialog will show the lst of available libraries, and the current system library is tagged as system library.


Jan 26, 2024 6:05 AM in response to markwmsn

With the photos app open, I select settings and get the message "iCloud features for Photos are only available in the System Photo Library, and a button that reads learn more." I can select the photos library and look at photos, I just can't put them in the cloud. The library is in the home folder, pictures. The photos are on the APFS formatted external drive that is wired.

If I do the option key and select the photo library, which I only have one, it will open the app and I can see the pictures. Still I can jot designate a system library. The iCloud icon is grayed out.

Feb 2, 2024 8:03 AM in response to cmcglath

Hey -- it's been awhile, and all of us must have missed your last reply. (Maybe it's the weather?) Anyway, how's it going? Did you get Photos to work for you? Your settings should look like this (depending a bit on the version):


The "Use as System Photo Library" is grayed out, because it is already the System Library, so it can't be selected.


Let us know if you're up and working...


[correction: I meant if your photoslibrary is up and working, not you, really.]

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Photo app not working after migration to new iMac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.