14.3 Mail.app - Corrupted/Garbled Text When Composing Messages

After updating to 14.3, I've noticed Mail.app messages (replies or new) will begin garbling and corrupting text display while you're writing (similar to writing in this field here). Usually when you've written a few paragraphs, the prior (or even current) text will garble with previous content, moving it around, erasing some, or even overlaying it with a previous paragraph.


Importantly, the text itself is not changed, as can be seen if you just ignore it and keep typing. However, if you stop and try to select the text, it cannot be grabbed, since it's not really there. It is a visual corruption only, but when you don't know what you have written, it's hard to confirm what's, well, written.


I've restarted, as well as reinstalled the OS with no change.


This is while Mail is in fullscreen and the message is using split-screen.


There clearly seems to be a text display bug (graphics or WebKit perhaps), but I'm trying to determine if it's just me or others are noticing it as well. I will also file a bug (Feedback Assistant) on the issue.

MacBook Air 13″

Posted on Jan 23, 2024 10:08 AM

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Posted on Feb 10, 2024 4:22 AM

Upgrade to MacOS 14.3.1.


It should fix the problem, which was in WebKit. The software update explicitly says it is a fix to this erratic display problem when editing. In addition to Apple Mail, this was occurring in other apps that use WebKit.


It's a bit scary to see something like this with a brand new computer, and wonder if something is wrong with the new M3 Pro Apple Silicon hardware. I certainly did, until I saw in this forum that it was happening to many different computers, including ones with Intel processors.


This display issue when editing is a documented software bug that 14.3.1 should fix.

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140 replies

Feb 1, 2024 4:56 AM in response to umparrothead

I'm on 14.3 on a 2019 16" Intel Macbook Pro.


Not experienced blank gaps or garbled text, but having a different issue with Mail


When writing emails with several paragraphs, I'm finding that sometimes when I'm part way through, the text in the first part of the paragraph I'm writing sometimes changes to the text included in one of the earlier paragraphs. Sometimes it changes completely, other times it keeps flicking back and forth between the correct text and the incorrect text as you type. When it changed, using undo puts it back to the correct text (after first undoing any text that was written after it changed - which is annoying)


Apple needs to sort Apple Mail bugs - and quickly. Switched from Outlook on my Mac because it would keep dropping attachments when emails were sent, but now at risk of sending emails to clients that don't make sense or look very unprofessional, not to mention it taking 3x as long to write the email because you have to keep going back and retyping bits...

Feb 7, 2024 9:33 AM in response to umparrothead

Yeah, this issue is happening to me as well; 14" M1 Macbook Pro. ANOTHER issue I just found is when I went to top menu and dropped down to 'Save', my message was SENT (and not saved) ! ! ! And of course the message wasn't finished and ready to send. Had to send a quick message to recipient apologizing for this. This issue, like the garbled / large gaps appearing randomly, should NOT be happening at this stage of 'the game'.

Jan 30, 2024 9:36 AM in response to Eric Lane

FYI update - went through troubleshooting steps with apple until they asked me to re-install the OS. Just re-installed the OS and the email text display issue is still there. It can be easily replicated by typing a paragraph, then starting a second paragraph. By the time I get to the 3rd line of 2nd paragraph, the 1st line of the 1st paragraph suddenly repeats in the 1st line of the 2nd paragraph. It does it every time. If I keep going, I've even had the 3rd line of 1st paragraph repeat in 3rd line of 2nd paragraph.


On phone with apple support again - will update.

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14.3 Mail.app - Corrupted/Garbled Text When Composing Messages

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