What should I do if iOS 17.3 doesn't recognize my home as a familiar location?

I’ve just downloaded iOS 17.3 and activated stolen device protection. If I want to turn it off, it says I have to wait an hour because I’m not at a familiar location BUT I’M HOME. How do I get this to recognize I’m at a familiar location?


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Posted on Jan 24, 2024 5:24 AM

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Posted on Oct 5, 2024 7:13 AM

I just learned today that you have to turn on Significant Locations. See About Stolen Device Protection for iPhone - Apple Support and go to the bottom where there is an asterisk that says, "Significant Locations is an option within Location Services: Settings > Privacy & Security > Location Services > System Services > Significant Locations."


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Oct 5, 2024 7:13 AM in response to Guadsquader

I just learned today that you have to turn on Significant Locations. See About Stolen Device Protection for iPhone - Apple Support and go to the bottom where there is an asterisk that says, "Significant Locations is an option within Location Services: Settings > Privacy & Security > Location Services > System Services > Significant Locations."


Jan 24, 2024 5:29 AM in response to Guadsquader

You may be home but your iPhone does not know that. Have you declared the location Home, Work, School, etc on your device?


Add or change your home address in Maps on your iPhone or iPad

  1. In the Maps app, scroll to Favourites and tap Add.
  2. Start to type the address you want to set as Home or Work, then tap the address when it's available.
  3. Scroll down to Type and tap My Home or My Work. ... 
  4. Tap Done.


Add or change your home address in Maps on your iPhone or ...



Nov 4, 2024 12:27 PM in response to Guadsquader

This feature just isn't ready for prime time.


I spend like 99% of time at my house, in a location with ample wireless and cellular signal, and yet it's not considered a "Familiar Location" by Apple.


Today, I had to reset my passcode, which required me to wait an hour. On a lark, I opened a chat case with Apple. The chat technician told me that, because I wasn't at home when I set up my phone, my home is not considered a Familiar Location.


I politely informed him that, first of all, I was at home when I set up my phone. Secondly, I told him, the Apple Support page (About Stolen Device Protection for iPhone - Apple Support) states that Familiar Locations "typically include your home, work, and certain other locations where you regularly use your iPhone" and that there's no indication that it's related to the location where you set up your phone.


He thanked me for checking the support page, and then escalated to a support technician on a call. This technician informed me that the entire Familiar Locations feature is automated and there's no way to modify it.


So, it's an automated feature in a black box, but it doesn't actually work. Which is just another way of saying that it's broken and probably not worth enabling. Bummer.

Nov 5, 2024 9:41 AM in response to lobsterghost1

Yes, my contact card lists my home and work address.


I'm very glad that the feature works for you. But it's not working for a lot of us. And, unfortunately, as per Apple technicians, there's no current fix. Setting your home location via your contact card, or via any other manual process, does not impact the Stolen Device Protection Familiar Locations.

Jan 24, 2024 5:28 AM in response to Guadsquader

Hello~ Click on and read the User Tip authored by *LD150* as it explains well…


https://discussions.apple.com/docs/DOC-250007287*


*When at a familiar place (home, work) then only passcode is required with no delay.

The iphone learns your familiar locations from Significant Locations, and you may find that, for recently reset or newly set up phones, you may be restricted at home too until it has established your significant places for that device. Turning off or clearing Significant Locations in Privacy and Security, Location Services, System Services, will turn off Familiar Locations.


~Katana-San~



Jan 26, 2024 12:22 PM in response to Guadsquader

I am having the same problem where I am at Home, I have Home as a favorite and it is recognized as a "significant location" in Location services, but trying to turn off Stolen Device isn't recognizing that I am indeed home and forcing me to wait an hour. Looking at the Maps app, it says I am "10 feet away" from "Home", which of course I am and the exact number of feet changes depending on exactly where I am sitting at in my home. I have tried refining the location in Maps but to no avail.


I have read all of the support links listed in all of the and everything is configured correctly that it should know I am at my familiar place at Home...what's wrong??

Jan 27, 2024 6:51 AM in response to Guadsquader

Same for me. I’ve had this device for over a year and I come home every night. Yet sitting in my living room is not a familiar place. I looked into my settings and found 3 recent examples of familiar places. One was work, one was a fast food place I had lunch at yesterday, and one is a store I was at for about 30 minutes. BUT STILL NOT HOME.

Come on Apple this is ridiculous.

Feb 6, 2024 2:41 PM in response to SravanKrA

yes, my iPhone should know its home as its set as home on Apple maps. I commute back here 3-4 times a day and I sleep here every day. Basically, 70% of my day is spent here and when I just went to adjust face ID it puts me on a 1 hour wait because I'm not at a familiar location. being Apple I would have imagined they would have done a better job with the feature before they rolled it out. Also, the fact there is no way to manually add a location is such an obvious oversight.

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What should I do if iOS 17.3 doesn't recognize my home as a familiar location?

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