My iphone is 17.3. MyiPad is 17.2 Since the update on my iPhone, both want a password for Mail Exchange account. When I enter it, it asks again. I have logged into Outlook on my Mac via the web and no issues. Help please.
iPhone SE, iOS 17
I had the same problem.
It is due to the 2 factor authentication which you have to activate in your Microsoft account and under the item Security Generate an app password this is required during the query.
My tip:
Find the points correctly, remove your mail account, create it again, after which he asks you for the password, generate a new password for apps on the Microsoft page and insert it directly and it will run again.
Thanks to the communities and forums for the proactive impulses, the swarm intelligence and the lifetime gained.
I made this, but sometimes it can’t connect the server…
Sometimes appear that it can’t connect to server!!!
and Microsoft post that the problem is Resolved!
This information is not addressing the issue entirely. Not everyone has 2-step authentication turned on, and yet the same problematic password issue arises.
I don’t have a Microsoft phone. I have an Apple iPhone. Apple has the resources to fix this problem. Fix it.
I have same problem after updating
Lawrence: please read the post. Clearly says that I had restarted after deleting. Both times. Sheesh, your responses are feeling pretty boorish here. Gentility would help.
RichEnnui THANK YOU! I love you. LOL I have been living with this problem for months now; constantly hitting cancel to get anything done. This worked.
gtandzi wrote:
The solution for me was to delete the account and then reinstall it, but using the 'Outlook.com' option rather than Microsoft Exchange.
Thus proving it was a Microsoft problem.
I went to Microsoft Support about this issue. They told me that support for Outlook 2013 expired last April, and suggested that I update to the free New Outlook to fix the problem. I did. The issues seems to have disappeared. However, I still have outlook vs. EAS identified as my mail default on my iPhone. As all seems to be working fine, I don't plan to change that.
I deleted my exchange account and installed again, but this time with Outlook option on Settings > Mail > Accounts > Add Account > Outlook,
Done this and worked for now! Thanks Helioh
17.3 Mail password issue on Exchange account
