iOS 16.7.5 Apple mail client cannot log in to Microsoft Exchange (outlook.com)

Starting with iOS 16.7.5 the old problem of the Apple mail client not being able to log in to Microsoft Exchange (outlook.com) resurfaced. It claims the password is incorrect. Neither updating the password nor removing and re-installing the account helps.


Any suggestions?

iPhone 8

Posted on Jan 26, 2024 5:56 AM

Reply
3 replies

Jan 26, 2024 11:20 AM in response to Hugh.M

There is two other recent threads on this subject:

https://discussions.apple.com/thread/255434880?answerId=260106275022&sortBy=best#260106275022

https://discussions.apple.com/thread/255267022?answerId=260109182022&sortBy=best&page=1#260109182022


I fixed the same problem on my iPhone SE by removing the Exchange account and adding the account as Outlook.com instead. Seems to work so far and others have used this solution as well. I don't know the pros and cons of using Exchange vs Outlook.com though, maybe someone else can clarify that.


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iOS 16.7.5 Apple mail client cannot log in to Microsoft Exchange (outlook.com)

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