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My Apple Watch 9 is acting weird - Is this a bug?

My Apple Watch 9 (bought mid December 2023) just started going crazy. It was switching apps, trying to enter passcode, and then finally, after two minutes of trying to stop it, sounded the siren and called 911. I had to explain to the operator that my watch was going crazy and had called spontaneously. She seemed unfazed by this, so i'm assuming this is a common occurrence (also judging by other comments and questions in the forum). I was able to hard reboot my watch, which seems to have fixed the issue (but we'll see). My question is, does anyone know why this is happening? This has to be an issue known to Apple (as it's been reported on other models as well and for several years (oldest commentary I see is from 2020). Is this a bug? A virus? (If so, is there a way to remove it?) If anyone has any information it would be helpful. This happened to me in the midst of a meeting with many people around. Is it just a function of having to restart/reboot the watch periodically?


[Re-Titled by Moderator]

Apple Watch Series 9

Posted on Jan 31, 2024 4:57 AM

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Question marked as Top-ranking reply

Posted on Feb 3, 2024 6:20 PM

Mine just started doing this! Trying a force restart because it wouldn’t let me turn it off. Screen is jumping all over the place and the watch is not responding at all. Just bought it in November. Had my previous own for years with ZERO issues so I’m not pleased.

284 replies

Mar 30, 2024 6:33 AM in response to mjanelle4

Same thing happened to my Series 9 Apple Watch. It called 911 not once but twice. Finally unpaired it from phone and reinstalled. Had to update phone in order to update watch. Did anyone experience their watch becoming extremely hot during this update? Mine did. Not happy about the whole situation and having to tell our state police when they called to make sure everything was okay. Embarrassing!!!

Mar 30, 2024 8:58 PM in response to mjanelle4

I noticed a couple of times this week, my watch was on odd screens/apps that I generally don't use.


Tonight, however, it did like several other folks and just went nuts...cycling through screens really fast and then sirens and then calling 911. I finally got it to hard reset.


I've updated iOS and WatchOS to the latest revs so hopefully that'll stop it. This is my 3rd Apple Watch and never had anything like it happen before.

Mar 31, 2024 11:17 AM in response to mjanelle4

My Apple Watch 9 has done this twice now. A month or so ago, it went crazy and locked me out. I did a reboot and it has been fine until today. Today it went crazy again, but also sounded the siren, called 911, and contacted my emergency contacts. I reached out to Apple Support and they ran a diagnostic, which didn't turn anything up. I am updating to 10.4 with the hopes that it will resolve the issue. I've had 2 previous models, with no issues. Scary and frustrating!

Mar 31, 2024 2:14 PM in response to mjanelle4

Same thing on 3/31 about 5 amI got a random FaceTime call only on my watch and then it called one of my coworkers and one of my family members (all I know about so far). I tried shutting it off and a hard reset but all it would do is turn on the siren. I took it off my wrist and it looked like someone was trying to enter my pass code and then it would not take any code for some time. I never entered my code thinking it was a hack. After an hour I did a hard reset and everything seems to be fine now. Hopefully Apple will see these messages, very unnerving.

Mar 31, 2024 7:09 PM in response to mjanelle4

My watch just did this exact thing. I bought it around Nov 2023, it is a Model MR8W3LL/A. IOS version 10.3.1. It called 911. I had to explain that my Apple Watch just flipped out and there was no emergency. Why did this happen? Is there a fix? I don't need my watch dialing 911 randomly. I did the hard boot, holding the 2 buttons on the side as described in other posts here. But I suddenly do NOT trust my watch.


Mar 31, 2024 8:06 PM in response to mjanelle4

Same thing happened to mine. Went full haywire and called 911 twice and I had to explain that my watch was going crazy. Couldn’t turn it off because everytime I pressed either of the side buttons it went crazy. Last thing I want is the cops showing up at my house in the middle of the night because some pos watch called them. So I took a hammer to it and haven’t had the problem since. Last Apple Watch I’ll ever be buying

My Apple Watch 9 is acting weird - Is this a bug?

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