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My Apple Watch 9 is acting weird - Is this a bug?

My Apple Watch 9 (bought mid December 2023) just started going crazy. It was switching apps, trying to enter passcode, and then finally, after two minutes of trying to stop it, sounded the siren and called 911. I had to explain to the operator that my watch was going crazy and had called spontaneously. She seemed unfazed by this, so i'm assuming this is a common occurrence (also judging by other comments and questions in the forum). I was able to hard reboot my watch, which seems to have fixed the issue (but we'll see). My question is, does anyone know why this is happening? This has to be an issue known to Apple (as it's been reported on other models as well and for several years (oldest commentary I see is from 2020). Is this a bug? A virus? (If so, is there a way to remove it?) If anyone has any information it would be helpful. This happened to me in the midst of a meeting with many people around. Is it just a function of having to restart/reboot the watch periodically?


[Re-Titled by Moderator]

Apple Watch Series 9

Posted on Jan 31, 2024 4:57 AM

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Question marked as Top-ranking reply

Posted on Feb 3, 2024 6:20 PM

Mine just started doing this! Trying a force restart because it wouldn’t let me turn it off. Screen is jumping all over the place and the watch is not responding at all. Just bought it in November. Had my previous own for years with ZERO issues so I’m not pleased.

284 replies

Mar 15, 2024 3:42 PM in response to mjanelle4

Same thing just happened to me. Spent a good 30 seconds fighting my watch to keep it from dialing emergency services when I tried to shut it down politely.


Hard reset, crown+power, seemed to resolve the issue at the moment, but looking down to see your watch flashing through all your apps, contacts, health info, trying to enter your passcode after being removed, etc., and not being able to stop it is a little stressful.

Mar 15, 2024 4:16 PM in response to SocoAppleUser

SocoAppleUser wrote:

I had the same experience early this morning (3-13-2024). A person on this thread described it as the watch was “having a seizure.” That is the perfect way to describe it. I had to do a hard reset but not before an SOS was sent to my emergency contacts. Luckily I was only locked out of the watch for 4 minutes before it would allow me to enter my passcode. I’m updating to watchOS 10.4 right now since it looks like there may be a fix included in that version. I know that at least one of my settings have been changed, this should be a lot of fun finding out all that was messed with. Not!


Last Fall (late 2023) mine called all the people on my SOS list as well as 911.

I had to tell the lady on the 911 line that my watch was acting up and apologized.

Just saw this and possibly it was "fall detection" acting up?

Anyways, you're not crazy. I saw this once, and luckily it hasn't happed again.


[Edited by Moderator]

Mar 15, 2024 4:33 PM in response to Rgfeaster

Rgfeaster wrote:

Just happened to me (3/15/24). Screens flying all over the place, emergency contacts notified. Don’t think 911 was called, though. Hard boot seems to have corrected it. Fingers crossed.

I was freaked out thinking I was going to see cops coming to my house.

My kids all called me asking if I was OK...at least it works :)


Sadly, when I did take a nasty fall last October, fall detection did not work. That's when I needed it!

Mar 15, 2024 4:59 PM in response to Neniesnow

Per apple support this is what you do:


Force Apple Watch to restart

If you can’t turn off your Apple Watch or if the problem continues, you may need to force your Apple Watch to restart. Do this only if you’re unable to restart your Apple Watch.

To force restart, hold down the side button and the Digital Crown at the same time for at least ten seconds, until the Apple logo appears.



Mar 17, 2024 6:07 AM in response to mjanelle4

My Apple Watch 9 (purchased in Dec. 2023) also started acting bizarre at 12:30 am on 3/17/23. My watch was doing things on its own and constantly trying to put in multiple passcodes and my apps were moving all around. Mine did call 911 and did Not allow me to cancel the call! I missed out on a lot of sleep because I was worried the police would show up! Fortunately the 911 operator was very nice & understanding. I was unable to shut down the watch on my own. I am glad I read all these comments and will try a hard restart/put on charger and do update. Fingers crossed this works and it doesn't happen again.

Mar 17, 2024 11:19 AM in response to mjanelle4

This happened to me Friday night with my series 9. It even called 911 which was quite the ordeal, especially since it also hung up. I updated both my phone and watch to the latest OS on Saturday as that was supposed to fix it. Today on my run, nothing touching the watch, it started calling out segments every 2-3 seconds, then it cancelled run mode and started walk mode half way through, all on it own. It also triggered Siri, which is not enabled on the watch without pushing the side button and besides, I never said Siri or Hey Siri. They say this is fixed in 10.4 watch OS, but I am thinking it is not fixed yet.

Mar 18, 2024 7:12 AM in response to mjanelle4

I have an older version of the watch (5 years old). Two weeks ago at 4:30 in the morning it brought me out of a deep sleep making a terrible warning sound and called 911. This morning it did the same, at 2 am, but I rebooted it before 911 was called and placed it on the charger. Pushing the crown brought me to the Health screen and the 911 emergency screen. Operating system is up to date. Apple, let’s get this fixed!

Mar 23, 2024 6:33 AM in response to renzxcasdqwe

Fixed in OS10.4


watchOS 10.4 includes new features, improvements, and bug fixes, including:


● Tap to Show Full Notification setting now allows you to double tap to expand the notification

● Using Apple Pay with Confirm with AssistiveTouch will require a passcode for additional security and will not support double clicking the side button

Resolves an issue that causes some users to experience false touches on the display

● Fixes an issue that prevents contacts from syncing to Apple Watch for some users


My Apple Watch 9 is acting weird - Is this a bug?

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