My Apple Watch 9 is acting weird - Is this a bug?

My Apple Watch 9 (bought mid December 2023) just started going crazy. It was switching apps, trying to enter passcode, and then finally, after two minutes of trying to stop it, sounded the siren and called 911. I had to explain to the operator that my watch was going crazy and had called spontaneously. She seemed unfazed by this, so i'm assuming this is a common occurrence (also judging by other comments and questions in the forum). I was able to hard reboot my watch, which seems to have fixed the issue (but we'll see). My question is, does anyone know why this is happening? This has to be an issue known to Apple (as it's been reported on other models as well and for several years (oldest commentary I see is from 2020). Is this a bug? A virus? (If so, is there a way to remove it?) If anyone has any information it would be helpful. This happened to me in the midst of a meeting with many people around. Is it just a function of having to restart/reboot the watch periodically?


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Apple Watch Series 9

Posted on Jan 31, 2024 4:57 AM

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Posted on Jan 31, 2024 9:56 AM

MY Apple watch 9 same problem early this morning, the calling 911 alarm (SOS alarm?) woke me up, fortunately pressing crown enough times stopped it. Then there was a flash of apps popping up it seemed to stick on the music app apparently playing Kinks songs from the iPhone. Trying to stop that it called 911 again, which I was able to stop. I took the watch off and that seemed to stop the apps from popping up. Did the reset, put the watch back on, and half way down the hallway the 911 alarm started again. Took off the watch and went to apple support chat. My firmware was 10.2 with 10.3 waiting in the wings. Updated the firmware and the problem seems to have stopped. So watch seems to working now.

Bottom line, yes this is a problem.

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284 replies

May 4, 2024 6:39 PM in response to mjanelle4

I had the exact same experience. I thought it would be difficult to explain, and that no one would believe me, even though I have video proof. The watch started by sending text messages to one of my recent contacts. Then, later, I noticed the timer running, even though I hadn’t started a timer. It went downhill from there. Screens started changing on their own. The screen wouldn’t respond to my touches, and when I tried to hold the off button, it launched into emergency mode. It called my emergency contacts and 911. I have had two separate episodes like this about 40 days apart. After the first, Apple had me delete and reload the watch as a new watch without my prior data. That didn’t fix it because it happened again. This watch needs to go. It scared my wife the second time because I was away on a road trip by myself at the time. She got an emergency call saying I needed help. This is not helpful.

May 13, 2024 2:35 PM in response to mjanelle4

I updated mine in Jan 2024, and it has malfunctioned every day since. Contacted and spent 10+ hours with CS-Tech support. Restarts, resets, unpairing fixed it for a couple days, then back to where we started. Workout mode was super functional until the update. Now, it jumps to laps, segments and other function but won’t tell me distance at a glance. Finally, replaced it with a Garmin.


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My Apple Watch 9 is acting weird - Is this a bug?

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