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My Apple Watch 9 is acting weird - Is this a bug?

My Apple Watch 9 (bought mid December 2023) just started going crazy. It was switching apps, trying to enter passcode, and then finally, after two minutes of trying to stop it, sounded the siren and called 911. I had to explain to the operator that my watch was going crazy and had called spontaneously. She seemed unfazed by this, so i'm assuming this is a common occurrence (also judging by other comments and questions in the forum). I was able to hard reboot my watch, which seems to have fixed the issue (but we'll see). My question is, does anyone know why this is happening? This has to be an issue known to Apple (as it's been reported on other models as well and for several years (oldest commentary I see is from 2020). Is this a bug? A virus? (If so, is there a way to remove it?) If anyone has any information it would be helpful. This happened to me in the midst of a meeting with many people around. Is it just a function of having to restart/reboot the watch periodically?


[Re-Titled by Moderator]

Apple Watch Series 9

Posted on Jan 31, 2024 4:57 AM

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Question marked as Top-ranking reply

Posted on Feb 3, 2024 6:20 PM

Mine just started doing this! Trying a force restart because it wouldn’t let me turn it off. Screen is jumping all over the place and the watch is not responding at all. Just bought it in November. Had my previous own for years with ZERO issues so I’m not pleased.

284 replies

Feb 7, 2024 2:49 AM in response to mjanelle4

Happened to me too last night.. kept going crazy and putting in random numbers for my passcode meaning I was eventually locked out for 4 hours. I let it run down battery wise the recharged it and now fine. I noticed that an update was halfway through happening when it went crazy so I think it was probably down to the update … seems fine now fingers crossed

Feb 8, 2024 12:49 PM in response to mjanelle4

I am good to go now and here is my update. After my watch went haywire I placed it on the charger as someone recommended and that got the watch stable. What I then noticed was that my phone was showing WatchOS 10.1.1 in a "Preparing" state. That went on for a few days. I finally checked in the watch and saw the same thing. I powered the watch off and on then checked again and it showed that it was ready to update to WatchOS 10.3. I let that all download and update followed by reboot and now it seems I am good until the next time Apple lets something wonky loose on me.

Feb 13, 2024 9:22 AM in response to mjanelle4

This just happened to my watch today 2/13/24. I was listening to music and it started stopping and changing stations and once I realized it was my watch the screen was flashing different apps and trying to enter passwords which locked me out of my watch for hours. I did a hard reset but still is locked for the next 3 hours. Hopefully that does the trick. If not, not sure what to do.

Feb 13, 2024 2:53 PM in response to mjanelle4

Same - Apple Watch 9 did same thing on Feb 13. Sent an alert to my emergency contacts (good to know that works) and only stopped after updating the watchOS firmware to v10.3.1 last night (I wasn’t able to turn the phone off however as it kept doing things on the screen)


But then this morning it did the same thing. I was able to turn off my watch for an hour or so which did the trick this time. Obviously not fully fixed (?) in latest firmware.

Feb 27, 2024 12:31 PM in response to Dave Trollope

Apple Watch 9 same issues--going crazy, entering its own PIN, not responding, could not update to 10.3. Waiting 3 hours is pointless, PIN screen does its own thing.

The fix was:

Unpair from phone

Hard restart, press & hold both buttons until logo appears

Release both buttons and immediately press & HOLD the power button until RESET appears

Hard reset watch

Then pair again with iPhone and update to 10.3 iOS

So far, it works


Mar 8, 2024 2:41 PM in response to mjanelle4

This is happening to me. Started after update. No workout view anymore and constantly puts me in race or splits when I am in Outdoor Running workout. Spend gobs of time with Apple Support and still not resolved. Also, a green flashing light randomly comes on on the back of the watch. Has also slid into SOS mode without prompt or fall. This thing is glitzier than all get out. I will not be updating this watch anymore. Time to park it.

Mar 12, 2024 6:01 PM in response to Els10

Mine JUST flipped out on me right now (not sure if it has the update or not). It was going through a bunch of apps, then turned on my phone camera and recorded a few short videos from my phone. I took it off my wrist and then it started going through random keys on the its passcode screen until it timed itself out. When the timer ran out, it kept going through random numbers on the watch screen. I was trying to reset it for some time, but it was not letting me--it was sliding the SOS button halfway, almost like it was taunting me. :/ It finally shut off, but now I am afraid to turn it back on...

Mar 13, 2024 9:58 AM in response to mjanelle4

I had the same experience early this morning (3-13-2024). A person on this thread described it as the watch was “having a seizure.” That is the perfect way to describe it. I had to do a hard reset but not before an SOS was sent to my emergency contacts. Luckily I was only locked out of the watch for 4 minutes before it would allow me to enter my passcode. I’m updating to watchOS 10.4 right now since it looks like there may be a fix included in that version. I know that at least one of my settings have been changed, this should be a lot of fun finding out all that was messed with. Not!

Mar 14, 2024 12:17 PM in response to mjanelle4

This happened with my wife’s Apple Watch series 9. I honestly thought her phone and watch had been hacked. The PIN code screen was up and numbers were randomly entering themselves then a time delay appeared triggered by the random pin entries. Couldn’t do anything the watch so reset it with the watch app and restored it to factory setting also updated her phone to latest version of iOS. Apple what is going on ?

My Apple Watch 9 is acting weird - Is this a bug?

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