My Apple Watch 9 is acting weird - Is this a bug?

My Apple Watch 9 (bought mid December 2023) just started going crazy. It was switching apps, trying to enter passcode, and then finally, after two minutes of trying to stop it, sounded the siren and called 911. I had to explain to the operator that my watch was going crazy and had called spontaneously. She seemed unfazed by this, so i'm assuming this is a common occurrence (also judging by other comments and questions in the forum). I was able to hard reboot my watch, which seems to have fixed the issue (but we'll see). My question is, does anyone know why this is happening? This has to be an issue known to Apple (as it's been reported on other models as well and for several years (oldest commentary I see is from 2020). Is this a bug? A virus? (If so, is there a way to remove it?) If anyone has any information it would be helpful. This happened to me in the midst of a meeting with many people around. Is it just a function of having to restart/reboot the watch periodically?


[Re-Titled by Moderator]

Apple Watch Series 9

Posted on Jan 31, 2024 4:57 AM

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Posted on Jan 31, 2024 9:56 AM

MY Apple watch 9 same problem early this morning, the calling 911 alarm (SOS alarm?) woke me up, fortunately pressing crown enough times stopped it. Then there was a flash of apps popping up it seemed to stick on the music app apparently playing Kinks songs from the iPhone. Trying to stop that it called 911 again, which I was able to stop. I took the watch off and that seemed to stop the apps from popping up. Did the reset, put the watch back on, and half way down the hallway the 911 alarm started again. Took off the watch and went to apple support chat. My firmware was 10.2 with 10.3 waiting in the wings. Updated the firmware and the problem seems to have stopped. So watch seems to working now.

Bottom line, yes this is a problem.

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284 replies

Apr 2, 2024 8:18 AM in response to jillkolpin

Mine went haywire yesterday while on golf course, it called 911 dispatch, and everyone in my emergency contacts list, the watch kept trying to input my password on watch and when I tried to shutdown it went into siren mode, had my wife and daughters going crazy blowing up my iPhone talking about what happened to you, are you alright and then finally this isn’t a cool April fools joke, 911 operator forced me to identify myself and location!

I would like to know why and what caused this?, I’ve had an Apple Watch for 5-6 years and never had any issues whatsoever!

Apr 3, 2024 8:36 AM in response to mjanelle4

Just happened to me on April 3. No 911 call thankfully. I did the hard reboot and have it on a charger. I'm now waiting for the hour delay that the watch trying to put in 900 wrong pass codes got me to see if it is working normal again. I know I am not up to 10.4 yet so that will be the first thing I do if it is working. I did notice that when I tried to go to the watch app on the phone the phone no longer saw the watch so I'm not sure if it unpaired itself or not. This is a series 9 less than 4 months old.

Apr 3, 2024 3:34 PM in response to LD150

My watch won’t stop demanding a passcode. After it was going crazy it said I had to wait an hour to put in the passcode. When an hour was up my watch buzzed and went to put in the passcode and now it tells me I have to wait 8 hours to put in the passcode. Ila hard restart won’t make this stop. Do I let the battery die, then recharge it or do I charge it and see if it lets me put in the passcode. Unfortunately I don’t think after 8 hours it will allow me to put in my passcode. The time may just keep going up exponentially. I thought my watch was up to date with updates.

Apr 4, 2024 2:21 PM in response to mjanelle4

My Ultra Just did the same thing. It was like someone took over my watch in the middle of a critical meeting. As I tried to stop it it locked me out. As soon as the lockout time was over, it started again. And Again, and again. Now I am locked out for 3 hours and I had a chance to come read something on it. I have tried the reset, I guess I will find out in 3 more hours. Very frustrating and somewhat embarrassing in the middle of a meeting I was leading.

Apr 4, 2024 8:04 PM in response to mjanelle4

This happened to me today with my series 9 I got for Valentine’s Day 2024. I attempted to turn it off during the episode and it ended up calling 911. Twice. My emergency contacts were notified via text and if that isn’t embarrassing enough, it called and texted MY BOSS three times. Once I took the watch off it went to the Lock Screen and it was disabled for 1 minute because of the incorrect passcodes it continued to enter. I think that’s when I finally got it to stop. I turned it off for a few hours after that. I am scared this is going to happen again. Hoping Apple will acknowledge the issue and fix it!

Apr 6, 2024 1:17 AM in response to henkdebruijn

Same type of experience, with the Ultra. At night time, it just decided to jump between apps, showed a black screen with a message with emojis; then it seemed to lock itself out as it said 'wait one hour for passkey input' (or something). Like it was hacked. I did a reboot and we will see what happens. Next time I'll get a screen shot of the alien message.

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My Apple Watch 9 is acting weird - Is this a bug?

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