My Apple Watch 9 is acting weird - Is this a bug?

My Apple Watch 9 (bought mid December 2023) just started going crazy. It was switching apps, trying to enter passcode, and then finally, after two minutes of trying to stop it, sounded the siren and called 911. I had to explain to the operator that my watch was going crazy and had called spontaneously. She seemed unfazed by this, so i'm assuming this is a common occurrence (also judging by other comments and questions in the forum). I was able to hard reboot my watch, which seems to have fixed the issue (but we'll see). My question is, does anyone know why this is happening? This has to be an issue known to Apple (as it's been reported on other models as well and for several years (oldest commentary I see is from 2020). Is this a bug? A virus? (If so, is there a way to remove it?) If anyone has any information it would be helpful. This happened to me in the midst of a meeting with many people around. Is it just a function of having to restart/reboot the watch periodically?


[Re-Titled by Moderator]

Apple Watch Series 9

Posted on Jan 31, 2024 4:57 AM

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Question marked as Top-ranking reply

Posted on Jan 31, 2024 9:56 AM

MY Apple watch 9 same problem early this morning, the calling 911 alarm (SOS alarm?) woke me up, fortunately pressing crown enough times stopped it. Then there was a flash of apps popping up it seemed to stick on the music app apparently playing Kinks songs from the iPhone. Trying to stop that it called 911 again, which I was able to stop. I took the watch off and that seemed to stop the apps from popping up. Did the reset, put the watch back on, and half way down the hallway the 911 alarm started again. Took off the watch and went to apple support chat. My firmware was 10.2 with 10.3 waiting in the wings. Updated the firmware and the problem seems to have stopped. So watch seems to working now.

Bottom line, yes this is a problem.

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284 replies

Apr 10, 2024 12:39 PM in response to mjanelle4

For everyone that responds trying to downplay play this “bug” it isn’t helping. While I can understand a bug where an app crashes, or something that used to work doesn’t anymore. But to have your watch go crazy to the point where it texts people on its own, is just flat out unacceptable. The worst part is that it is illegal to call 911 and 90% of this “bug” has resulted in the watch calling 911. Mine did that and I had some explaining to do to the 911 dispatcher. She didn’t really seem to buy the “my watch dialed on its own” story. Apple needs to look into this. I’ve owned apple

products for years, have the entire Apple echo system. This is just the worst issue I’ve ever seen. Not cool.

Apr 11, 2024 6:39 PM in response to mjanelle4

I have had my Apple Watch Series 9 since early November 2023, and this has now happened twice to me. Previously I had my Series 2 for almost 8 years, with no problems at all other than the battery and being unable to update the software, due to how old it was. I am deeply disappointed with this glitch but pleased to see I am not the only one. Apple @Apple I hope you fix this, or do a re-call on these Watches.

Apr 12, 2024 8:26 AM in response to mjanelle4

Out of nowhere, my apple watch 9 started requesting my sign in, multiple times per day. This continues despite entering my sign in.

Yesterday, the charge drained within 4 hours. I thought, hmmm, maybe it's operator error and I hadn't really set the watch on the charger.

So I charged it, making sure I was securely connected. It drained within 4 hours again.

Usage has slightly lessened this last week, so that's not the problem.

It's the watch. It was a Christmas 2023 gift and is ALREADY having issues. I'm pretty careful with this watch so these issues don't make any bit of sense.

Apr 12, 2024 8:37 AM in response to LD150

You keep saying that, but my problems started a week ago (1st week of April, 2024) with the watch repeatedly asking for my sign-in, despite giving it. Yesterday, the charge issues started. It won't hold a charge for more than 4 hours and takes more than 2 hours to reach full charge.

I got this watch for Christmas, 2023. It's too new for this nonsense.

Apr 12, 2024 9:47 AM in response to who209

who209 wrote:

You keep saying that, but my problems started a week ago (1st week of April, 2024) with the watch repeatedly asking for my sign-in, despite giving it. Yesterday, the charge issues started. It won't hold a charge for more than 4 hours and takes more than 2 hours to reach full charge.
I got this watch for Christmas, 2023. It's too new for this nonsense.

Yes because prople don't read the whole thread , you apparently did. Well done.

.

What version of OS did it have at the time? and what version now?


Re battery, 4 hours is very bad, show us a screen shot of the battery graph on the watch


Apr 12, 2024 2:08 PM in response to mjanelle4

My apple watch series 9 version 10.3.1 I bought a couple of months ago just went CRAZY! It was on my wrist and I had just selected the timer for 10 minutes. Then it happened. Flashing, entering numbers on code pad, called 911. Caught me off guard. 911 calling me and my family. Forgot about resetting with crown and button. Set on charger but kept saying try password in 5 minutes then 11 minutes. I then reset and after 15 minutes it seems to be ok. This is @ my 5th Apple watch and this has NEVER happened before. Apple needs to do better. We don't need to bother 911 !!

Apr 12, 2024 5:19 PM in response to mjanelle4

My watch did this days ago, during a meeting - said I was doing a workout when I glanced at it ( which I hadn’t opened). Tried to close that app and it went haywire, repeatedly showing lock screen and entering random numbers over and over, flashing all kinds of things, until I did a hard reset. My mother has the same watch and just called me panicking due to her watch doing the same thing, thought someone was trying to hack into it. At least it didn’t call 911.

Apr 12, 2024 8:59 PM in response to mjanelle4

This helped me so much! I got my new Apple 9 watch back at the end of Nov and replaced my 3 which never had any issues ever. This new watch flipped out and called 9 1 1 and my emergency contacts and pinged my location. I had to explain to the operator that my watch was flipping out and I was seriously okay. She laughed and said okay and would mark that down in the record. I went to the Verizon store and they couldn’t help me do anything but reset it. I was so worried because this watch isn’t cheap ya know and I wanted a new one for so long and my husband got me this one as a surprise. I’m so thankful I came across your message because now I know how to fix it when it flips out. So far it’s done it twice. Thank you for the information

Apr 12, 2024 10:33 PM in response to mjanelle4

I had a same problem Yesterday, was having a lunch in the restaurant , apple watch went crazy, apps were running in a high speed, tried to stop it by pressing the crown, instead it called 911, couldn't reply, they call me back have to explain them that my watch was stuck and went crazy. Brand new watch series 9 bought in January 2024..! Apple you must fix this problem, calling 911 randomly is not a fun thing! And stressed me out my outing day with my family.!

Apr 22, 2024 10:12 AM in response to Els10

The irratic screens, changing my amazon music seletion, workout counter, auto dialing 9-1-1, happened to me this morning. I am using the latest iOS 10.4. I am not putting this back on until it is fixed. I did a hard reboot, but not sure I trust it. Apple needs to fix this now! The police in my area were dispatched to my home to ensure everything was fine. This is not okay!

Apr 24, 2024 10:38 PM in response to Terry Prochnow

OMG! You're the only other person whose story started off just like mine! Mine also started with my watch vibrating from a timer that had gone off that I didn't set. I tried to turn it off but it wouldn't let me. Mine was unlocked which was the main difference here. No one talks about the timer thing happening to them. The timer thing must mean that the watch was glitching out many minutes before you even notice because if it was setting all of those timers, who knows what else it was doing under your sleeve! I also had to hard reset mine and I didn't realize I could do it by holding down the crown and side button until trying for over a minute. I originally tried to hold down just side button to open the menu where it just shows SOS or power off button. I managed to open it but the screen was unresponsive so it wouldn't click the power button. I got so scared thinking my watch was a goner at first because I didn't know it had the option to perform a hard reset. I'm so thankful that Apple incorporated this option as it helps you when you really need it. I was worried I would have to wait for it to die!

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My Apple Watch 9 is acting weird - Is this a bug?

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