My Apple Watch 9 is acting weird - Is this a bug?

My Apple Watch 9 (bought mid December 2023) just started going crazy. It was switching apps, trying to enter passcode, and then finally, after two minutes of trying to stop it, sounded the siren and called 911. I had to explain to the operator that my watch was going crazy and had called spontaneously. She seemed unfazed by this, so i'm assuming this is a common occurrence (also judging by other comments and questions in the forum). I was able to hard reboot my watch, which seems to have fixed the issue (but we'll see). My question is, does anyone know why this is happening? This has to be an issue known to Apple (as it's been reported on other models as well and for several years (oldest commentary I see is from 2020). Is this a bug? A virus? (If so, is there a way to remove it?) If anyone has any information it would be helpful. This happened to me in the midst of a meeting with many people around. Is it just a function of having to restart/reboot the watch periodically?


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Apple Watch Series 9

Posted on Jan 31, 2024 4:57 AM

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Posted on Jan 31, 2024 9:56 AM

MY Apple watch 9 same problem early this morning, the calling 911 alarm (SOS alarm?) woke me up, fortunately pressing crown enough times stopped it. Then there was a flash of apps popping up it seemed to stick on the music app apparently playing Kinks songs from the iPhone. Trying to stop that it called 911 again, which I was able to stop. I took the watch off and that seemed to stop the apps from popping up. Did the reset, put the watch back on, and half way down the hallway the 911 alarm started again. Took off the watch and went to apple support chat. My firmware was 10.2 with 10.3 waiting in the wings. Updated the firmware and the problem seems to have stopped. So watch seems to working now.

Bottom line, yes this is a problem.

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284 replies

Feb 2, 2024 7:11 PM in response to mjanelle4

Hello everyone, just came across this thread on 2/2/2024. Mine started with me clicking the button on the side to see battery level and suddenly I see passcode entering on its own, apps opening and switching, entries I never made happening on the watch. I started off with wiping the underside with a clean soft cloth. Next I took off the protective cover and band which got me down to just the watch itself. The behavior continued which brought me to support. I will try putting it on the charger and see what happens. Really starting to get tired of paying Apple money and getting subpar software.

Feb 4, 2024 5:33 PM in response to mjanelle4

This just happened to me, watch went crazy, then my iPhone too! Watch kept calling 911 and I couldn’t stop it. Rebooted my phone. I was so freaked out my boyfriend suggested unpairing my watch. Did that then paired again. All has been fine for a while, but the fact it happened with my iPhone too, very concerning. What’s going on?

Feb 20, 2024 1:19 PM in response to mjanelle4

I have commented a couple of times, same exact issue a few weeks ago. I truly feel EVERYONE that had this issue NEEDS to contact Apple. Yes, they’re going to do a diagnostic test, but if they hear from enough people perhaps they’ll look into this. Thank God it hasn’t happened again, but I fear it will. It’s extremely scary when you can’t control your watch. 🤦🏻‍♀️

Mar 5, 2024 3:50 AM in response to mjanelle4

Mine did this yesterday out of the blue. First it triggered ‘find my’ on my phone, and it gave the alert sound. That’s what when I noticed the screen on my watch was going crazy, almost like someone had control over apps. It was opening and closing random apps. It ended up calling 911, the siren sound went off I’m guessing for fall detection. Unfortunately couldn’t stop the call, but luckily 911 operators were nice about it.

Put the watch on the charger as it wouldn’t allow a restart. Eventually after it sat I was able to restart it and get the new update. I’m hoping that works because I’m terrified to wear this watch now. This is obviously an issue since it’s not just me it’s happened to, hoping Apple addresses it.

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My Apple Watch 9 is acting weird - Is this a bug?

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