You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Apple Watch 9 is acting weird - Is this a bug?

My Apple Watch 9 (bought mid December 2023) just started going crazy. It was switching apps, trying to enter passcode, and then finally, after two minutes of trying to stop it, sounded the siren and called 911. I had to explain to the operator that my watch was going crazy and had called spontaneously. She seemed unfazed by this, so i'm assuming this is a common occurrence (also judging by other comments and questions in the forum). I was able to hard reboot my watch, which seems to have fixed the issue (but we'll see). My question is, does anyone know why this is happening? This has to be an issue known to Apple (as it's been reported on other models as well and for several years (oldest commentary I see is from 2020). Is this a bug? A virus? (If so, is there a way to remove it?) If anyone has any information it would be helpful. This happened to me in the midst of a meeting with many people around. Is it just a function of having to restart/reboot the watch periodically?


[Re-Titled by Moderator]

Apple Watch Series 9

Posted on Jan 31, 2024 4:57 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2024 6:20 PM

Mine just started doing this! Trying a force restart because it wouldn’t let me turn it off. Screen is jumping all over the place and the watch is not responding at all. Just bought it in November. Had my previous own for years with ZERO issues so I’m not pleased.

284 replies

Apr 1, 2024 4:09 PM in response to mjanelle4

After two calls with support I *think* it's fixed. After the same problem I did these things:

  1. I did a reboot by holding down the crown and side button. This stopped all symptoms.
  2. I installed the 10.4 update. The SOS calls to my ICE restarted after the update.
  3. I un-paired the watch to my iPhone and then paired it again. That happened about 2 hours ago. So far it seems to be good. My router sees the reset watch as a different device than it was before the re-pairing.

My Apple Watch 9 is acting weird - Is this a bug?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.