Can't turn off Stolen Device Protection on iPhone

I’m having similar issue. It won’t recognize my Face ID but I not can’t access my passwords or anything and can’t turn it off as it doesn’t recognize my face. I’m at my literal home and it’s still not working. I went to Apple Store today and they said it would be fine once I got home and would be able to turn it off but I still can’t and can’t access passwords or other settings as it won’t recognize me! No one from Apple seems to be able to know what to do! I’m so frustrated as I just want to turn it off!

I'm having the same EXACT issue. Face ID and Passcode is no longer in my settings. I need to turn off SDP.

All of my settings are still there but every time I try to turn off Stolen Device Protection the security delay starts and, when it’s done, nothing’s changed. I still can’t turn off SDP.

The forced hour-long wait between attempts as I tried to restart or change settings was incredibly annoying.

I figured it out:

1. Turn your VPN off.
2. Go to Privacy & Security and turn Location Services on
3. Scroll to the bottom of the LS list and select System Services, then scroll to the bottom again and make sure Significant Locations is on.
4. Try to turn off Stolen Device Protection again and start the Security Delay. In my case I went to Face ID & Passcodes to do this - can you start the Security Delay another way, since your Face ID & Passcode option has disappeared?
5. Keep waiting until you get a notification that says your phone has been registered to a Significant location and you can now turn off Stolen Device Protection.

It worked for me, first on my iPhone and then on my iPad. I hope you figure out your issue as well.

Apple wtf. This is a feature that doesn’t allow for any change. I also can’t turn it off, the toggle switch continues to stay on no matter how many times I try to turn it off and wait an hour. And not being able to adjust safe locations either. I’m AT HOME and work from home and still not identified as safe to turn off. Fix this feature

I managed to turn it off

i can’t turn mine off either but my face id and passcode options are still there

Me too my Face ID is not working

I can’t turn off stolen device protection and my Face ID is working no more

did you ever find a fix for this?

What is "LS list"? I don't see it/couldn't find it.

How???? I suddenly can’t access ANYTHING and there is no Face ID and Password option in my settings.

Cannot ture off the device protection try many times

My suggestion is to set a timer on your iPhone for about one minute before the time it takes for the stolen device protection to be disabled, then when your timer goes off, watch your notifications for the alert that tells you that it’s either able to be turned off or is turned off click on that notification. I’m not quite sure. I remember what it says, but basically what you were trying to do is make sure that it is toggled off during this timeframe.. I know that this same thing was happening to me and I think it’s because I wasn’t clicking on the notification where it tells you that it is either one trying to be turned off to has been turned off or asking you if you are trying to turn it off.. then it lets you set another recognizable location for future purposes. Hope this works for you! I know it’s a frustrating process especially if you’re trying to download a much needed app!

I turned on the Stolen Device Protection on my Iphone 13 Pro after updating it to iOS 17.3 and my home wasn’t recognized as a familiar location. Because of that now I can’t access my Apple ID. What is weird is that the Face ID & Passcode option on Settings just disappeared, which is where you go to turn SDP off. What should I do to turn SDP off?