MacDougall76 wrote:
I recently purchased a secondhand 2018 Macbook Pro and the keyboard is faulty. Some keys are detaching, some are sticking and others are repeating. I don't think I'm eligible for the replacement program as the original new purchase date is over 4 years ago.
I'll be calling the vendor tomorrow, but before I do, I'd like to know if it's worth replacing the keyboard, if the vendor offers to do so? Or will a replacement keyboard likely just start having the same issues, meaning that I should return the machine and look at buying a pre-2015 or post-2019 Macbook instead?
Thanks!
You get the same exact top case replacement (includes keyboard/trackpad/battery)
Butterfly had known issues yes.
There is no guarantee how long the replacement will last (note 90-day guarantee on parts& labor only)
— I will let you do the calculus on your situation.
How to clean the keyboard of your MacBook or MacBook Pro - Apple Support
ref: Get your mac repaired and how much will it cost
Mac Repair & Service - Apple Support
I avoided the 2016-2018 for that exact reason...
and held out for the 2019 16" MBP when released with the "magic" upgraded scissor keyboard— no issues.
Today M1/M2/M3 no reported keyboard issues.
I had good luck saving money w/ the open box/returns/refurbs— carry the same warranty as brand new.
https://www.apple.com/us/shop/goto/special_deals
