The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
accessory not supported popup is stuck on my screen, keeping me from using anything on my screen. I am not even able to restart my phone or get rid of the popup. how do I get rid of it?
I have an iPhone XR
edit: Siri does not work, it requires my passcode which I can't enter because I cannot use my screen.
[Re-Titled by Moderator]
Predicting the future, especially with very limited information, is very risky. We have no idea about your scenario, what accessory is in question, etc.
You asked how to shut down your iPhone. Siri should accomplish that.
it requires me to enter my passcode in order to fulfill the command, which I am unable to do because I can't use anything on my screen. my phone charger was the accessory; it worked perfectly fine and all of a sudden the popup showed and I cannot get it off.
Uses Siri to shut down.
”Hey Siri, shut down.”
Siri doesn't work, I cannot enter my passcode
edit2: I managed to restart. everything is okay
Force my iPhone to shutdown without touching the screen
