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Microsoft Exchange account in iPhone Mail "Unable to verify account"

I was requested to update my Exchange mail passwor when I signed in to Outlook from a new computer.

I was able to update the new passwors in my other computers and it works fine.

But when I tried to update on my iPhone did not work, so after several attempts and reading online I decided to remove the Exchange account from my iPhone and re-install it.

Ever since, I have not been able to add the exchange account to my iPhone mail and I had to install Outlook just to have this exchange account in my phone.

Although this is a temporary solution, I really want to be able to add that exchange account to my iPhone mail but I keep getting the same error message.

Now it is asking me to upload manually and requires a "server" from Microsoft that I can't get to...

Any idea how to solve this issue?

Posted on Feb 10, 2024 5:21 AM

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Feb 10, 2024 11:11 AM in response to gabrielfrompalmettobay

gabrielfrompalmettobay wrote:

I was requested to update my Exchange mail passwor when I signed in to Outlook from a new computer.
I was able to update the new passwors in my other computers and it works fine.
But when I tried to update on my iPhone did not work, so after several attempts and reading online I decided to remove the Exchange account from my iPhone and re-install it.
Ever since, I have not been able to add the exchange account to my iPhone mail and I had to install Outlook just to have this exchange account in my phone.
Although this is a temporary solution, I really want to be able to add that exchange account to my iPhone mail but I keep getting the same error message.
Now it is asking me to upload manually and requires a "server" from Microsoft that I can't get to...
Any idea how to solve this issue?

Yes contact Microsoft support.

Microsoft Exchange account in iPhone Mail "Unable to verify account"

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