I keep getting message that my new bank card is invalid when trying to add to my Apple Wallet

My bank sent me a new card since the previous one was about to expire and I can’t add the new card to my wallet even if the card is active and I already did online transactions with different methods I keep getting a message saying invalid card


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Posted on Feb 11, 2024 8:39 AM

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Question marked as Top-ranking reply

Posted on Jun 7, 2024 5:32 AM

When a card is entered into Apple Wallet these are usually the basics that are done to make sure the card is valid.


  1. Basic checks — card number, card is on Payment Network, card is active,
  2. CVC verification — issuer validates security code
  3. AVS Check — Address Verification Service determines validity and matches address provided and known addresses
  4. Velocity check - (optionally) tried to enter card too many times


The bank and Payment Network Operator (Mastercard , Visa etc.) perform those checks. If they fail, the card is <Invalid>.


Did you remember to activate the new card? Have you recently moved and an address is incorrect? Have you recently travelled and your iPhone is set to the wrong region/country? Are you using a VPN or have antivirus or security software installed?


52 replies

Aug 3, 2024 5:02 AM in response to draksalmarmed48

I just got a new phone and my debit card stopped working with Apple Pay. The card has not changed. I deleted it and tried to reenter it in Wallet and it keeps getting rejected as invalid. The only difference is my phone, therefore this seems like an Apple problem. I did call the bank and they could not see an issue, and confirmed the card is valid and active. So excited to figure out the resolution to the mystery...

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I keep getting message that my new bank card is invalid when trying to add to my Apple Wallet

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