Invalid iPhone Serial Number, screen went black

My IMEI and Serial Number can be seen through my Apple ID. However, when I check it on http://checkcoverage.apple.com, it says it is invalid. My IPhone SE went black and does not restart. I am trying to contact apple support via chat and it asks for these numbers. When I enter it, it says it is invalid.

How do I resolve the issue?

[Re-Titled by Moderator]

iPhone 14 Pro, iOS 17

Posted on Feb 12, 2024 11:57 PM

Similar questions

Getting error as "serial number has been replaced" when checking coverage for my refurbished iPhone 13 Pro Max Subject: "Device Has Been Replaced" Error & Warranty Check I purchased a refurbished iPhone 13 pro max from FNAC France online. When checking coverage on checkcoverage.apple.com, I receive the error: "We’re sorry, but this serial number has been replaced. Please check your information and try again." I need your help to: Confirm if this device is an official Apple replacement unit. Verify its warranty status (original purchase date + remaining coverage). Understand why it was marked as "replaced" (e.g., prior repair, replacement program). [Re-Titled by Moderator] Original Title: Device Has Been Replaced
891 3
Invalid iPad serial number for trade-in Serial number is showing as invalid while trying to trade in against a new one? Can anyone help? [Re-Titled by Moderator]
340 1
Serial number issue My Serial number is showing invalid. please look into this matter
241 1

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Invalid iPhone Serial Number, screen went black

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up