Invalid iPad serial number for trade-in
Serial number is showing as invalid while trying to trade in against a new one? Can anyone help?
[Re-Titled by Moderator]
iPad, iPadOS 16
Question marked as
If the serial number is being rejected, either the number that you are using is incorrect or incomplete. Do not confuse similar letters and numbers.
Assuming that the device is signed-in to iCloud with your own AppleID, you can verify the device details from your account. Using a web browser, sign-in to your Apple Account:
From devices tab, you will see all devices that are associated with your Account. Select the device of interest to verify its Serial Number, Model Name and IMEI (if applicable).
Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer assistance: