Thunderbolt 4 compatibility

Hey there! I have a Macbook Pro 2019 i9 16" powering my Apple Display with a Thunderbolt 4 cable. I am experiencing a lot of slow with the system. Even when I restart it, it reboots slowly, and the apps starts very slow too. I've tried to unplug everything I use it in laptop mode. It's not fast but it's not slow either. Is there a chance that the Thunderbolt 4 cable is drawning all my memory? What about Thunderbolt 4 compatibility?


Best,

Jean

MacBook Pro 16″, macOS 14.3

Posted on Feb 14, 2024 11:25 AM

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Question marked as Top-ranking reply

Posted on Feb 14, 2024 4:18 PM

Thank you for posting your EtreCheck report.


I think most things look pretty good.

Your Apple SSD has plenty of free space available (646.71 GB).

Your SSD Write and Read speeds look good at 2980/3020 MB/s.


Your 16 GB of RAM may be under pressure and EtreCheck reports there is "heavy RAM usage". You can check if your Mac needs more RAM with the Activity Monitor app.


I do see a few things that concern, one in particular - CMM:


1) CleanMyMac – This is a big red flag. If you search these Apple Communities you'll find plenty of users who have experienced similar problems that were ultimately attributed to this software. CMM is considered akin to malware on the Mac by many veteran users. You would do well to uninstall CMM per the publisher's guidance, then restart your Mac and run it for a time without. See if that has any impact on the issue.


2) DuetDisplay – Though not usually a problem per se, I question whether you need to have it loaded and/or running on the laptop. If you're using it, then leave it. If you don't use it, it wouldn't be a bad idea to uninstall it as there is a small chance that it may be in conflict with the macOS video drivers.


3) Parallels – running? The same goes for Parallels as for DuetDisplay. If you don't actively use it you may consider uninstalling it. The app has crashed 16 times in the past 60 days.


Likewise for any other third-party applications that you have installed. If you have installed app that you eventually find you don't use, uninstall them per developer's guidance. Keep note of any registration info in case you decide to reinstall later.


Address these things and also those items that EtreCheck reports as "Minor Issues:".

You can manage the orphan files and the unsigned files from within the EtreCheck app.

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5 replies
Question marked as Top-ranking reply

Feb 14, 2024 4:18 PM in response to jeankuss

Thank you for posting your EtreCheck report.


I think most things look pretty good.

Your Apple SSD has plenty of free space available (646.71 GB).

Your SSD Write and Read speeds look good at 2980/3020 MB/s.


Your 16 GB of RAM may be under pressure and EtreCheck reports there is "heavy RAM usage". You can check if your Mac needs more RAM with the Activity Monitor app.


I do see a few things that concern, one in particular - CMM:


1) CleanMyMac – This is a big red flag. If you search these Apple Communities you'll find plenty of users who have experienced similar problems that were ultimately attributed to this software. CMM is considered akin to malware on the Mac by many veteran users. You would do well to uninstall CMM per the publisher's guidance, then restart your Mac and run it for a time without. See if that has any impact on the issue.


2) DuetDisplay – Though not usually a problem per se, I question whether you need to have it loaded and/or running on the laptop. If you're using it, then leave it. If you don't use it, it wouldn't be a bad idea to uninstall it as there is a small chance that it may be in conflict with the macOS video drivers.


3) Parallels – running? The same goes for Parallels as for DuetDisplay. If you don't actively use it you may consider uninstalling it. The app has crashed 16 times in the past 60 days.


Likewise for any other third-party applications that you have installed. If you have installed app that you eventually find you don't use, uninstall them per developer's guidance. Keep note of any registration info in case you decide to reinstall later.


Address these things and also those items that EtreCheck reports as "Minor Issues:".

You can manage the orphan files and the unsigned files from within the EtreCheck app.

Feb 14, 2024 2:13 PM in response to jeankuss

Using an Apple Thunderbolt Display is not likely the cause of your slow down. The graphics card will be taking care of the monitor duties. Thunderbolt 4 is compatible with any Mac that has the capability and with the vast majority of Thunderbolt accessories available. More likely there is some software conflict going on or maybe some other hardware issue.


To help us help you find the problem, please run an EtreCheck evaluation of your Mac and post the generated report back here in a reply. EtreCheck is a safe and highly regarded utility from a trusted developer and respected ASC contributor. The diagnostic report will not include any personal info. It simply gathers specifics about hardware performance and installed software that might be in conflict with the OS.


Please navigate to EtreCheck.com and download the free version. Be sure to Allow Full Disk Access when you install the app. Once you’ve run the app and created your report please post it with your reply to this message. 


Note - you must upload the full report. To see how, please click >  How to use Add Text when posting… EtreCheck Report.


We’ll use your EtreCheck report to look for the things that may be causing your problem and advise how to correct them.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Thunderbolt 4 compatibility

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