How to unhide movie and TV purchases on latest Apple software?

I just noticed that with the latest iPad/iPhone and Mac software, it is no longer possible to unhide movies and TV shows that were previously hidden. On iPad/iPhone I go to Account Settings, select Hidden Purchases and it only refers to Apps, no movies or TV shows are even mentioned. On Mac when I do the same it opens the Music app and strangely the Purchased section in iTunes Store and says I don’t have any purchases (incorrect) and no mention of hidden movies and TV shows. I only noticed this yesterday and can’t find a solution, anyone else had the same problem and know how to access them? The latest Apple support article makes no mention of any changes here, but for me it doesn’t work at all.

iMac (2017 – 2020)

Posted on Feb 14, 2024 11:17 PM

Top-ranking reply

JamesRKO

Level 1

8 points

Posted on Apr 3, 2024 2:00 AM

Just spoke with Apple Support UK. The problem is known and being worked on according to the lovely lady I spoke to. If you contact them they can un-hide any purchase you would like and it'll appear in your library almost immediately.

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22 replies

lwd Author

Level 1

54 points

Feb 15, 2024 2:41 PM in response to Patrick6767

Just checked on an old iPhone with a very old software version, iOS15, and on that hidden items can at least still be seen, but in that software version it was never possible to unhide them.

Feb 15, 2024 2:44 PM in response to lwd

OK, so it must be a 'general' problem :-(

lwd Author

Level 1

54 points

Mar 5, 2024 1:53 AM in response to MarinusHD

I have also posted about the same problem, not just macOS though, also iPadOS and iOS:

How to unhide movie and TV purchases on l… - Apple Community

JamesRKO

Level 1

8 points

Mar 12, 2024 8:08 AM in response to lwd

I have 4 devices 2 Mac and 2 IOS. None of them let me even see my list of hidden purchases...

Mar 16, 2024 11:16 AM in response to lwd

This problem is still happening, my iPad goes to old Apps and my MacBook goes straight to Apple Music. Please don't tell me I have to buy stuff again :-(

WSCIV06

Level 1

4 points

May 18, 2024 6:34 PM in response to RunningWho84

The sad part is you cannot repurchase something you already bought if it shows purchased even though you hid it and can't unhide it.

May 26, 2024 9:30 PM in response to Cjensign25

Thank you!! Yours is the only suggestion that has worked so far, I finally was able to get some old kids movies back :-)

Thanks again for sharing!!

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How to unhide movie and TV purchases on latest Apple software?