Apple TV 4k random and often restarts

I've seen dozens of threads on this but no real solution. I don't know what QMS is and I don't think I should have to. At this point I also don't care about 4k picture quality, I just want my Apple TV 4K to work like the other (4) third generation units that I have running in this house. I purchased multiple high speed HDMI cables before realizing that isn't the issue.

The unit restarts often. It can be 2 minutes after booting up as the Apple TV ads play or it can be 45 minutes into a show. Its a very quick reboot, 10-15 seconds. I would just like to know if this is now an expensive paperweight or if there is a setting I can adjust to stop the rebooting, because I'm not in the market for a new tv. It's connected to a very basic Phillips LED class 4k 65" and the 3rd gen worked flawlessly.


Thank you in advance.

Apple TV 4K (3rd generation)

Posted on Feb 19, 2024 7:03 AM

Reply
3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV 4k random and often restarts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.