Apple Family accounts merge nightmare

I have my family members set up with Apple, however one of my daughters’ contacts are merged in with mine. More than that, if I go to look at her iCloud email account setup via iPhone Settings->Mail->Accounts-><her-email>@icloud.com (I have her account visible in my Mail app), it shows her name for the account name with my icon/picture. On that page it lists her as having all her devices and all my devices!! What begins with my icon and her Apple ID page - flips to mine unprompted. Something is very confused. I suspect it has all become to complex to unpick - what can I reset / reboot to set up her account fresh and unmerge our contacts etc.? Grateful for any help.

iPhone 14 Pro, iOS 17

Posted on Feb 20, 2024 2:31 PM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Family accounts merge nightmare

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.