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A_Behiry Author

Level 1

25 points

Mac Studio M2 Ultra GPU issues

Hello

This issue have been going one since I got the machine. The GPU can't handle more than one app using it. So if I try to export a video from Final Cut Pro while photoshop and fire fox are running in the background, either the export fails, or I get a kernel panic and the machine restarts on its own.

I've contacted support regarding this and they said the logic board needs to be replaces, and they replaced it already. but the problem is still there!

here's a video for the issue.

https://youtu.be/hpJGXlMA-A4

Mac Studio (2023)

Posted on Feb 20, 2024 9:14 PM

Top-ranking reply

Grant Bennet-Alder

Level 10

133,381 points

Posted on Feb 21, 2024 8:05 AM

if they said it was hardware problem before and the symptoms have not changed, it's STILL a Hardware problem. Apple repairs come with a 90 day warranty on the repair. Return it to the servicer and ask them to "make it right".

Be sure to demonstrate the issue to them, so that everyone can agree about what is happening, and when you get it back, everyone can agree that it no longer does that Bad Stuff.

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Mac Studio M2 Ultra GPU issues

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