can someone help with a “trustd” issue on a late 2009 imac. it’s so slow and shows the large trustd use via the activity monitor). can the trustd issue be resolved or how do i get a new high sierra on it (explain the method in laymen's terms with the older imac, please).
[Re-Titled by Moderator]
It’s a ~fifteen year old Core 2 USB 2.0 HDD Mac. It’s inherently slow. And it is also very much overloaded.
That HDD isn’t helping things:
Why is my hard disk drive iMac so slow? - Apple Community
Use an external SSD as your startup disk … - Apple Community
Unfortunately for any external SSD upgrades, that iMac has only USB 2.0, which is going to make an SSD not that much faster than an HDD.
Some Apple authorized service provider might be willing to upgrade the internal storage, if you pay for that and for an SSD from them. Thar’ll be faster than USB 2.0.
It’s running a torrent app, which is unwise for performance reasons, and can be unwise for other reasons. Torrents combined with a modified hosts file too often means trouble, too.
Remove MalwareBytes, Norton, CCleaner, PeerGuardian, Google, GarageBand, Chrome, the memory cleaner, the SanDisk add-ons. If the printer supports AirPrint, remove the HP add-ons. I’d likely remove that NETGEAR stuff is, too. Basically, unload everything you don’t absolutely need.
But looking st that configuration, and given everything that’s already happened to this Mac, I’d get two good backups, build a bootable installer, then wipe it and reinstall macOS with just the apps you need and those apps loaded only from known-good sources.
Yikes! CleanMyMac & Avast!!
Uninstall both per their directions , then run etrecheck again to see what chaff they left...
On CMM…
iMac scrolling impossible with Monterey - Apple Community
mystery startup items - Apple Community
iMac running slow, several apps unrespons… - Apple Community
MBP won't wake from sleep Sierra 10.12.6.… - Apple Community
Boot iMac from external SSD, what happens… - Apple Community
Unable to make any changes to contacts on… - Apple Community
https://discussions.apple.com/thread/254928483?answerId=259184338022#259184338022
On AVG & Avast…
https://x704.net/bbs/viewtopic.php?f=17&t=8803&p=115715&hilit=avg#p115715
My iMac keeps crashing! Catalina 10.15.5 - Apple Community
Welcome!
Are you running any extra anti-virus apps, "cleaning" software, or client-side VPNs.
trustd has been part of macOS since v10.12 and manages and checks certificates that certify web sites. Unneeded utilities may conflict with its operation.
What browser are you using?
What macOS version is on your iMac?
One thing that caught my attention is the following from the report:
Configuration Files:
File /etc/launchd.conf exists but not expected /etc/hosts - Count: 11
This indicates that your Mac's hosts file has been altered. This could be due to an application or malware.
Run the Terminal, and then, enter this command at the prompt: cat /etc/hosts
What you should see is something like the following:
Ref:
The other potential issues still exist:
If it were me, I would completely erase your Mac's system drive, and reinstall a fresh copy of macOS High Sierra. Fixing it piecemeal is not an efficient means to get to the desired goals.
rb5505 wrote:
thanks for the reply. yes, to all three. but they’ve been on there forever. avg, ccleaner, clean my mac, and a vpn.
FWIW, we get numerous post here where folks are asking us with help with their Macs "running slow." In many of those cases, we find that they are running AV and/or "cleaner" apps. In almost all of those cases, removing these unnecessary apps resolved the performance issue with their Mac. Otherwise, it typically will be system drive or RAM issues. Whether or not, you have used these "forever" doesn't mean you should keep using them.
Uinstall the ClamXav software from your 2009 iMac soon!
Delete this file & restart...
/Library/LaunchAgents/com.adobe.GC.Invoker-1.0.plist
A Mac, taking a long time to start up, can indicate a failing system drive.
At this point, the only way we can assist you is to fully understand what is going on "inside" your Mac. To do so, a number of us here would recommend that you run an EtreCheck report, and optionally post it here if you need assistance with interpreting its results. EtreCheck is a diagnostics tool, developed by a valued forum member, that greatly aides in troubleshooting difficult Mac issues. There is a free version.
Ref: Using EtreCheck to Troubleshoot Potential… - Apple Community
I concur with BDAqua; however, when I see a computer in the "condition" that this report is relating to us, I would strongly consider "wiping it clean" and reinstalling a fresh copy or macOS High Sierra on it. Then NOT reinstalling any of these AV, cleaner, or bittorrent apps. However, that is totally your call.
How to download and install macOS - Apple Support (where to get installers)
Create a bootable installer - Apple Support (also describes how to boot)
Erase and reinstall macOS - Apple Support (boot the bootable installer, nit Internet Revovery)
thanks for the reply. yes, to all three. but they’ve been on there forever. avg, ccleaner, clean my mac, and a vpn.
the browser doesn’t make a difference, firefox (“extended use” updates), chrome (not updating anymore) and safari.
high sierra 10.13.6
see pics below.
i didn’t mention that restarting the computer can take 30 min. not sure what changed a few months ago, but it got slower & slower and just crawls nowadays. i’ll try removing them one by one and see what happens. the trustd on the activity reminder is up & down constantly. it was not like that before. maybe the etrecheck app would help others?
i mentioned in this thread wanting to just do that (reinstall a fresh copy), but can anyone lead me to where i can download high sierra and then the process to do it?
by the way, why can’t i reply to notes here? i can only reply to myself. i keep getting told my session has expired, seconds after i login. “Your session has expired. Please log in again to restore your reply.”
thanks to all for your replies, if this posts. 😀
here’s the etrecheck pro report. thanks for any advice.
see report posted above. thanks.
“trustd” issue on my late 2009 iMac
