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How to fix Instagram not loading on Safari in my Mac?

Instagram pages will not load on safari for my iMac. I've tried everything.

Restarted my computer

Erased my website data

Private browsing


For some reason it will let me log into instagram but I can't access my profile or anyone else's. Every time I click on someone's profile either safari goes black or the screen doesn't load. This is very frustrating as I work as a social media manager and sometimes I need to use my desktop. Has anyone else had this problem? It just randomly started yesterday.


[Re-Titled by Moderator]

iMac 24″, macOS 13.0

Posted on Feb 28, 2024 9:37 AM

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Posted on Feb 29, 2024 5:54 PM

I'm glad someone else is having this problem. For some reason a few days ago Instagram won't load my profile page or and other pages/searches, all I see is the home page. It would be good if I could find a solution. I've tried different browsers, removed cookies and re-booted my Mac all with no effect.

73 replies
Question marked as Best reply

Feb 29, 2024 5:54 PM in response to krysta1996_

I'm glad someone else is having this problem. For some reason a few days ago Instagram won't load my profile page or and other pages/searches, all I see is the home page. It would be good if I could find a solution. I've tried different browsers, removed cookies and re-booted my Mac all with no effect.

Mar 3, 2024 6:43 AM in response to krysta1996_

Same problem here, noticed at about the same time several days ago. I can access the main Instagram home page in safari, but can't do a next step like looking at any stories, my profile, etc. - it just hangs. I tried everything (clear cache, restart mac, restart router, etc.). It works fine on the Brave browser.

I'm using Safari 15.6.1 on Mac OS Catalina v10.15.7 on a MacBook Pro 15" (mid 2012).

Mar 1, 2024 5:44 AM in response to krysta1996_

Same. Only JUST happened in the last few days. ONLY safari. No issue in Firefox. This has happened before with Safari, randomly dropped off for maybe a week and then came back online. I can see main wall page with menus down the side and suggested etc, inbox is fine, but my profile doesn't show.. nor do any stories load via my mac. Actually, via my iphone the last three days has been problematic with stories too. And quite glitchy in business page backend in the "followers" "who liked your posts" "verified" tabs too. I bet there's more changes ahead that's glitching everything yet AGAIN. Yay.

Mar 2, 2024 2:29 PM in response to krysta1996_

Sometime between Feb. 23 & Feb 28 something happened. I was able to use IG no problem 2/23 then I was away for 5 days and upon return it was not working. Older Mac PowerBook running Catalina 10.15.7 and Safari 15.6.1. Very strange that there aren't more people asking about this. Was on the chat with Apple support yesterday but got disconnected when I rebooted routers. Cleared history, cache, checked network but nothing resolved the issue. iPhone is fine and newer MacBook Air is fine. Very annoying but I suppose first world problem so there's that.

How to fix Instagram not loading on Safari in my Mac?

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