How to fix Instagram not loading on Safari in my Mac?

Instagram pages will not load on safari for my iMac. I've tried everything.

Restarted my computer

Erased my website data

Private browsing


For some reason it will let me log into instagram but I can't access my profile or anyone else's. Every time I click on someone's profile either safari goes black or the screen doesn't load. This is very frustrating as I work as a social media manager and sometimes I need to use my desktop. Has anyone else had this problem? It just randomly started yesterday.


[Re-Titled by Moderator]

iMac 24″, macOS 13.0

Posted on Feb 28, 2024 9:37 AM

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Posted on Mar 3, 2024 9:57 PM

SOLVED!!!


I upgraded my OS, from Ventura to the current OS, Sonoma 14.3.1, and everything is now working perfectly. Odd to IG or anyone else hasn't mentioned the yet, as it would have eased some unneeded headaches.

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78 replies

Apr 16, 2024 7:26 AM in response to krysta1996_

This is an earlier response to youarenot's solution post. It worked for me at least and hope it helps others having this problem. Updating Safari on Monterey fixed the IG issue for me after weeks with this problem.


Steps:

1) Followed youarenot's link instructions. https://browserhow.com/how-to-update-safari-without-upgrading-macos/


Initially, you're prompted an update for Monterey under "More info". I'm currently on Monterey, so I'm guessing the update is the last release of Monterey, so I did that.


2) Once the Monterey update was complete, an new update for Safari appeared in the "More Info" section. I updated that as well.


3) I restarted my computer for extra measure, and once I opened the updated Safari, I logged in to IG and it FINALLY was back to normal,


Hope this helps :).

Mar 25, 2024 7:42 PM in response to youarenot

Thank you!!! Updating Safari on Monterey totally fixed it for me after weeks o this problem!!!


1) Follow the instructions. At first, there was only an update for Monterey under "More info" (as shown in the link instructions). I'm currently on Monterey, so I'm guessing the update is the last release of Monterey, so I did that.


2) Once the Monterey update wa complete, an new update for Safari appeared in the "More Info" section. I updated that as well.


3) Not sure if I had to but I restarted my computer anyways, and once I opened the updated Safari, I logged. in to IG and it FINALLY opened!!!


Hope this helps :).

Mar 25, 2024 7:53 PM in response to youarenot

Big thanks youarenot!!! Updating Safari on Monterey totally fixed it for me after weeks with this problem!!!


1) Followed your link's instructions. https://browserhow.com/how-to-update-safari-without-upgrading-macos/


At first, there was only an update for Monterey under "More info". I'm currently on Monterey, so I'm guessing the update is the last release of Monterey, so I did that.


2) Once the Monterey update was complete, an new update for Safari appeared in the "More Info" section. I updated that as well.


3) Not sure if I had to but I restarted my computer anyways, and once I opened the updated Safari, I logged in to IG and it FINALLY was back to normal!!!


Hope this helps :).

Mar 1, 2024 5:44 AM in response to krysta1996_

Same. Only JUST happened in the last few days. ONLY safari. No issue in Firefox. This has happened before with Safari, randomly dropped off for maybe a week and then came back online. I can see main wall page with menus down the side and suggested etc, inbox is fine, but my profile doesn't show.. nor do any stories load via my mac. Actually, via my iphone the last three days has been problematic with stories too. And quite glitchy in business page backend in the "followers" "who liked your posts" "verified" tabs too. I bet there's more changes ahead that's glitching everything yet AGAIN. Yay.

Mar 2, 2024 2:29 PM in response to krysta1996_

Sometime between Feb. 23 & Feb 28 something happened. I was able to use IG no problem 2/23 then I was away for 5 days and upon return it was not working. Older Mac PowerBook running Catalina 10.15.7 and Safari 15.6.1. Very strange that there aren't more people asking about this. Was on the chat with Apple support yesterday but got disconnected when I rebooted routers. Cleared history, cache, checked network but nothing resolved the issue. iPhone is fine and newer MacBook Air is fine. Very annoying but I suppose first world problem so there's that.

Mar 3, 2024 6:43 AM in response to krysta1996_

Same problem here, noticed at about the same time several days ago. I can access the main Instagram home page in safari, but can't do a next step like looking at any stories, my profile, etc. - it just hangs. I tried everything (clear cache, restart mac, restart router, etc.). It works fine on the Brave browser.

I'm using Safari 15.6.1 on Mac OS Catalina v10.15.7 on a MacBook Pro 15" (mid 2012).

Mar 4, 2024 2:31 AM in response to scorehead

Further update. I had previously tried many web browsers including Firefox which didn't work. However, I have just logged into Firefox again and it is now working i.e. I can load my instagram profile and Instagram is working OK. Fingers crossed that it stays that way. It's possible (I'm not sure) that instagram are rolling out fixes so Safari may soon be OK again.

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How to fix Instagram not loading on Safari in my Mac?

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