How to fix Instagram not loading on Safari in my Mac?

IG issues started March -3, 2024

(1) Profile will not load.

(2) Create will not load.

(3) Notifications will not load.

(4) Explore will not load.

(5) The 'Hamburger' Icon will not load and allow access.

(6) When clicking on followers/contacts the outer coloured circular wheel continues infinitely and does not load the

contacts page. The Status bar below the IG logo continues to change colour however, the sequence does not

end with the loading of the contacts page.

All that does load is:-

(7) Home

(8) Requests

(9) Search

(10) Reels (Loads after 10/15 seconds)

(11) Messages

(12)Your Messages

This is happening on MBP's and iMac. I'm using Safari 14.12 (Mojave 10.14.6) and Safari 15.6 (Catalina)

The issues above are not taking place on the iPhone. All functions operate and without issue. IOS Version, 16.7.6

I have used other browsers and cleared the cache, the same issues occur.

I am unable to gain any insight in the IG help centre.

If you have had the same issues and managed to resolved them, please do let me know.

With kind thanks.

I just solved this by updating Safari only. I didn't know that this was possible without installing the whole system update.

https://browserhow.com/how-to-update-safari-without-upgrading-macos/

Now everything runs smoothly :)

Same thing's happening to me. Using Safari on iMac, OS Catalina. OS updates are no longer available to me. And I'm certainly not spending money on a new one. Really odd. Thought my account had been hacked, until I found this.

Thanks for specific info. I too was wondering if it was related to an older OS. Mine is running Big Sur and Safari 15.6.

My iPhone is fairly old too -- it's running iOS 16.7.5 but Instagram is working fine there.

It's the same with me when using my Mac. It's only happened within the past few days. Can't view my profile, the More tab, threads. I tried doing and going thru Google Chrome and it works fine. It also works on my iPhone. What the heck is wrong with Safari?

I have been experiencing the same issue for several days now. Firefox works perfectly fine (if slow at times), but Safari will only load my timeline, if that.

I've got to think that this is a problem for so many more people who don't know where to complain. I have a 2017 MacBook, so 5 years newer than yours, but an upgrade is no longer supported (I'm stuck at Big Sur). We can't be the only people with laptops older than 5 years. For now, I'm keeping Chrome in my dock that I'm using for Instagram only. It's silly.

Same for Safari v15 on Monterey. This is another reason why Safari should be a separate upgrade outside of MacOS. I notified IG support too.

I've been having this same issue since the end of February. It's now March 14th and it still isn't loading. It works fine on Chrome but not working at all on Safari. Is there a fix for this?

Now I'm having the same problem with using the messenger on Facebook via the facebook app. All the rest works fine, but if I try to access the messages menu on facebook it shows me just blank windows. It works fine via the facebook messenger app, and it all works fine using Google Chrome, but not if I'm using Safari. I still receive and can see the notifications and replies to my posts on Facebook, but as soon as I click the messages tab to see if I have some, I'm shown a list of friends, but If I click on one of them, the messages window appears blank.

Not as far as I can tell. Based on the small number of complaints and people on this conversation maybe there aren't that many people still using older computers and older versions of the software? I can't upgrade my 2012 laptop any more than it already is. So using Chrome for now. Can't figure out how to check with Instagram. Thinking they really don't care about a handful of people with old computers. :(

Really Apple. Just let us download a WORKING safari on Machines running older OS versions. People have many reasons they can't change OS--like software that won't run on newer os without buying it all over again...

Exact same issue here. Running a 2017 MacBook Air, Monterey OS, Safari 15.3. Impossible to create posts on IG (just an empty blank screen), which is a very big drag for posting photos edited on the computer. Also impossible to see my own or any other profile. Why is this not fixed?? And why can't we update Safari without risking an OS update???

This is an earlier response to youarenot's solution post. It worked for me at least and hope it helps others having this problem. Updating Safari on Monterey fixed the IG issue for me after weeks with this problem.

Steps:

1) Followed youarenot's link instructions. https://browserhow.com/how-to-update-safari-without-upgrading-macos/

Initially, you're prompted an update for Monterey under "More info". I'm currently on Monterey, so I'm guessing the update is the last release of Monterey, so I did that.

2) Once the Monterey update was complete, an new update for Safari appeared in the "More Info" section. I updated that as well.

3) I restarted my computer for extra measure, and once I opened the updated Safari, I logged in to IG and it FINALLY was back to normal,

Hope this helps :).

And now this - https://news.sky.com/story/instagram-and-facebook-down-for-tens-of-thousands-of-users-13087840