How to fix Instagram not loading on Safari in my Mac?

Instagram pages will not load on safari for my iMac. I've tried everything.

Restarted my computer

Erased my website data

Private browsing


For some reason it will let me log into instagram but I can't access my profile or anyone else's. Every time I click on someone's profile either safari goes black or the screen doesn't load. This is very frustrating as I work as a social media manager and sometimes I need to use my desktop. Has anyone else had this problem? It just randomly started yesterday.


[Re-Titled by Moderator]

iMac 24″, macOS 13.0

Posted on Feb 28, 2024 9:37 AM

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Question marked as Top-ranking reply

Posted on Apr 16, 2024 7:26 AM

This is an earlier response to youarenot's solution post. It worked for me at least and hope it helps others having this problem. Updating Safari on Monterey fixed the IG issue for me after weeks with this problem.


Steps:

1) Followed youarenot's link instructions. https://browserhow.com/how-to-update-safari-without-upgrading-macos/


Initially, you're prompted an update for Monterey under "More info". I'm currently on Monterey, so I'm guessing the update is the last release of Monterey, so I did that.


2) Once the Monterey update was complete, an new update for Safari appeared in the "More Info" section. I updated that as well.


3) I restarted my computer for extra measure, and once I opened the updated Safari, I logged in to IG and it FINALLY was back to normal,


Hope this helps :).

78 replies

Mar 7, 2024 10:42 PM in response to jfwein85

same issue here. running Safari on an older Mac running Mojave. tried clearing history, etc,. but also experiencing the same issue running Safari on my laptop that is also running Mojave.

There are indeed workarounds to installing newer OSX on Macs that are no longer officially supported, which I might get around to eventually.

fingers crossed something changes and maybe things will magically work for us down the line

But in the meantime, my workaround is to use Firefox!



Apr 24, 2024 7:24 PM in response to krysta1996_

Bit of background here: On an older iMac 2012 21" using Catalina 10.15.7. My Mac crashed constant spinning ball of death and kernel panics. Deleted drive and used a 7 week old Time Machine back up as my current user account wasn't functioning but problem persisted so deleted hard drive and reinstalled Catalina today without doing a transfer from my back up. Usually I use Brave or Chrome but my older Mac doesn't do well with Chrome so I use Brave a lot because I like having the Instagram status bar feature extension added so I can move the status bar while watching fitness videos on Instagram.


So today I'm on a new user account and tried to use Instagram with Safari and can only see other accounts from the back end but can't go to anyones profile and load the home page. I just installed Brave and Instagram is working on there. Still hoping I find a solution for the Safari browser.

Mar 1, 2024 5:44 AM in response to krysta1996_

Same. Only JUST happened in the last few days. ONLY safari. No issue in Firefox. This has happened before with Safari, randomly dropped off for maybe a week and then came back online. I can see main wall page with menus down the side and suggested etc, inbox is fine, but my profile doesn't show.. nor do any stories load via my mac. Actually, via my iphone the last three days has been problematic with stories too. And quite glitchy in business page backend in the "followers" "who liked your posts" "verified" tabs too. I bet there's more changes ahead that's glitching everything yet AGAIN. Yay.

Mar 7, 2024 12:31 PM in response to Johnb132

Not as far as I can tell. Based on the small number of complaints and people on this conversation maybe there aren't that many people still using older computers and older versions of the software? I can't upgrade my 2012 laptop any more than it already is. So using Chrome for now. Can't figure out how to check with Instagram. Thinking they really don't care about a handful of people with old computers. :(

Mar 3, 2024 6:43 AM in response to krysta1996_

Same problem here, noticed at about the same time several days ago. I can access the main Instagram home page in safari, but can't do a next step like looking at any stories, my profile, etc. - it just hangs. I tried everything (clear cache, restart mac, restart router, etc.). It works fine on the Brave browser.

I'm using Safari 15.6.1 on Mac OS Catalina v10.15.7 on a MacBook Pro 15" (mid 2012).

Mar 2, 2024 2:29 PM in response to krysta1996_

Sometime between Feb. 23 & Feb 28 something happened. I was able to use IG no problem 2/23 then I was away for 5 days and upon return it was not working. Older Mac PowerBook running Catalina 10.15.7 and Safari 15.6.1. Very strange that there aren't more people asking about this. Was on the chat with Apple support yesterday but got disconnected when I rebooted routers. Cleared history, cache, checked network but nothing resolved the issue. iPhone is fine and newer MacBook Air is fine. Very annoying but I suppose first world problem so there's that.

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How to fix Instagram not loading on Safari in my Mac?

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