How to fix Instagram not loading on Safari in my Mac?

Instagram pages will not load on safari for my iMac. I've tried everything.

Restarted my computer

Erased my website data

Private browsing


For some reason it will let me log into instagram but I can't access my profile or anyone else's. Every time I click on someone's profile either safari goes black or the screen doesn't load. This is very frustrating as I work as a social media manager and sometimes I need to use my desktop. Has anyone else had this problem? It just randomly started yesterday.


[Re-Titled by Moderator]

iMac 24″, macOS 13.0

Posted on Feb 28, 2024 9:37 AM

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Question marked as Top-ranking reply

Posted on Apr 16, 2024 7:26 AM

This is an earlier response to youarenot's solution post. It worked for me at least and hope it helps others having this problem. Updating Safari on Monterey fixed the IG issue for me after weeks with this problem.


Steps:

1) Followed youarenot's link instructions. https://browserhow.com/how-to-update-safari-without-upgrading-macos/


Initially, you're prompted an update for Monterey under "More info". I'm currently on Monterey, so I'm guessing the update is the last release of Monterey, so I did that.


2) Once the Monterey update was complete, an new update for Safari appeared in the "More Info" section. I updated that as well.


3) I restarted my computer for extra measure, and once I opened the updated Safari, I logged in to IG and it FINALLY was back to normal,


Hope this helps :).

78 replies

Mar 4, 2024 2:31 AM in response to scorehead

Further update. I had previously tried many web browsers including Firefox which didn't work. However, I have just logged into Firefox again and it is now working i.e. I can load my instagram profile and Instagram is working OK. Fingers crossed that it stays that way. It's possible (I'm not sure) that instagram are rolling out fixes so Safari may soon be OK again.

Mar 14, 2024 8:03 PM in response to krysta1996_

IG issues started March -3, 2024


(1) Profile will not load.

(2) Create will not load.

(3) Notifications will not load.

(4) Explore will not load.

(5) The 'Hamburger' Icon will not load and allow access.

(6) When clicking on followers/contacts the outer coloured circular wheel continues infinitely and does not load the

contacts page. The Status bar below the IG logo continues to change colour however, the sequence does not

end with the loading of the contacts page.


All that does load is:-


(7) Home

(8) Requests

(9) Search

(10) Reels (Loads after 10/15 seconds)

(11) Messages

(12)Your Messages


This is happening on MBP's and iMac. I'm using Safari 14.12 (Mojave 10.14.6) and Safari 15.6 (Catalina)


The issues above are not taking place on the iPhone. All functions operate and without issue. IOS Version, 16.7.6


I have used other browsers and cleared the cache, the same issues occur.


I am unable to gain any insight in the IG help centre.


If you have had the same issues and managed to resolved them, please do let me know.


With kind thanks.






Mar 23, 2024 5:31 PM in response to krysta1996_

So now Instagram won't open at all as of Sat eve (3/23). Having an older unsupported Mac I have looked up people's suggestions regarding a forced upgrade using OpenCore. The video I watched did it by erasing their computer, although they said you didn't have to do this. Having all my research and texts for books I'm working on saved on my computer, needless to say, that option does not sound too attractive.


So here's another issue: I have a blogpost on my Instagram account, and since this started in late February, I have noticeably less engagement. There are probably tons of people out there not even entertaining an upgrade -- they will just stop using Instagram. Seems like something worth fixing. Additionally, the little-used Facebook still functions well, but they're both Meta, right?

Apr 11, 2024 8:59 AM in response to krysta1996_

Exact same issue here. Running a 2017 MacBook Air, Monterey OS, Safari 15.3. Impossible to create posts on IG (just an empty blank screen), which is a very big drag for posting photos edited on the computer. Also impossible to see my own or any other profile. Why is this not fixed?? And why can't we update Safari without risking an OS update???

Apr 16, 2024 3:29 AM in response to krysta1996_

Now I'm having the same problem with using the messenger on Facebook via the facebook app. All the rest works fine, but if I try to access the messages menu on facebook it shows me just blank windows. It works fine via the facebook messenger app, and it all works fine using Google Chrome, but not if I'm using Safari. I still receive and can see the notifications and replies to my posts on Facebook, but as soon as I click the messages tab to see if I have some, I'm shown a list of friends, but If I click on one of them, the messages window appears blank.

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How to fix Instagram not loading on Safari in my Mac?

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