Problem with erasing Mac/reinstall OS

I have a MacBook that I will be giving away.

i also have an iMac 2009 that I will be recycling.

I figured that I would erase iMac as a trial run before I do the MacBook.

If I mess up the iMac no biggie as it’s being recycled.

I followed all the steps exactly. When I arrived at the ‘Reinstall macOS’ option. This is what I see.


When I go back to Disk Utility the Erase option is still there. I have no idea what ‘Os x Base System is. It would not let me eject it.

Needless to say I am hesitant to erase MacBook to give away.

Help? I have photos/screenshots of all I did if needed.

iMac, macOS 10.13

Posted on Feb 28, 2024 10:24 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 28, 2024 1:40 PM

If all you want to do is recycle the Mac, then do not need to reinstall High Sierra or any other operating system for that matter.


Besides, it is no longer possible to reinstall High Sierra from Apple's Recovery servers. They silently removed it a while ago. No one knows the reason and Apple isn't talking.


Just erase the Mac. You're done.



If you are not interested in recycling it, and you want to legitimately transfer its ownership to someone else who expects to use it, then you absolutely, positively must include the two grey DVDs that came with that Mac when it was built. Those discs must accompany that Mac from cradle to grave.

Similar questions

8 replies
Question marked as Top-ranking reply

Feb 28, 2024 1:40 PM in response to Gwen Harold

If all you want to do is recycle the Mac, then do not need to reinstall High Sierra or any other operating system for that matter.


Besides, it is no longer possible to reinstall High Sierra from Apple's Recovery servers. They silently removed it a while ago. No one knows the reason and Apple isn't talking.


Just erase the Mac. You're done.



If you are not interested in recycling it, and you want to legitimately transfer its ownership to someone else who expects to use it, then you absolutely, positively must include the two grey DVDs that came with that Mac when it was built. Those discs must accompany that Mac from cradle to grave.

Feb 28, 2024 4:03 PM in response to Gwen Harold

Gwen Harold wrote:

Thank you. Then I should not have a problem restoring a macOS for a 2016/2017 12” MacBook. If I follow Apple’s instructions to reset to Factory settings? I had a funny feeling that that was the case with my older Mac. I probably destroyed the original discs that came with my iMac.

No, that model and year Mac will be able to follow that Apple document easily.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Problem with erasing Mac/reinstall OS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.