Issues connecting to cellular data on iPhone After Update

eSim connectivity is the responsibility of the wireless service carrier, not the phone provider. Wireless providers have had ongoing issues with adaptation for eSims. It is getting better but is not perfect.

Im having the weirdest issue, whenever LTE or 5G is on I have no cellular data. However if I dial to someone the data automatically switches to 3G and then I do have data. So what I’m doing is just dialing a number with an automated menu and stay there until booted off, only way for me to have internet on my phone at the moment . I’ll stop by the Apple Store tomorrow, so annoying.

For those stumbling upon this topic, yes, can confirm that this is still an issue as of March 15th, 2024.

Had the issue on iOS 16.2.1, tried updating to iOS 17.4, and it is still an issue.

Going to try the Factory Reset method and maybe going back to and reinstalling an older iOS 16 version if possible, and will pray that works.

Same issues, updated software to 17.4.1 .. No cellular data. Went to carrier they try inserted a new E sim card and could not they, then they replaced physical Simm card with a new one and phone still did not have cellular data. Then went to Apple store they did full diagnostic on phone twice, then rebooted phone twice and, was told there nothing wrong with phone, but still had not cellular data, and it was a carrier issue. Not the case. It is defiantly software issue with Apple. I switched from android user to apple user in January 2024 and so far, not impress with support. in future will not be supporting Apple platform and products, going back to android.

I have the exact same issue. Also iPhone 11. I have tried everything: restarting my phone, resetting network settings, software updates, even restore my phone. I even went past a repair shop, and they checked my device antenna, which was working perfectly.

And it is not just me. Two friends, also with an iPhone 11, have the same issues now as well. Like said before, how is it that Apple cannot even make sure the basic function of a phone is working fine in a software update...

bat265 wrote:

I just want to be helped on my network I can’t use my line after the update even the data cellular

Do you have a third-party add-on VPN app installed? If so, remove it entirely, restart, and try again.

I'm having the exact same issue. Updated to 17.4 and boom, no cellular connection at all.

I've done everything but a factory re-install.

Guess that's the next step. this is rediculous.

I'm not getting that alert, but since updating to 17.4 I'm not able to make or receive calls. All outgoing calls fail.

Also, my phone number won't authenticate with iMessage--there's just a spinning waiting symbol next to it. These two things might be related, but I've tried all the same things as you above. It's driving me crazy. I need a working phone for my job.

I also updated my iPhone today and got the same exact problem. It’s just pretty frustrating and leaves me disappointed. I always was excited for the new updates and features. But stuff like this just ruins it for me.

Same thing I’m going through . Spent 1 hour with ATT , then another hour with Apple. Now my phone is getting backed up so we can try to reset to factory settings :/ . I’ll keep updating if I find something that works

Complete disaster, installed and removed protection for stolen devices as this prevented me from disabling "where is" feature, but all to no avail! My issues are with a SIM card from T-Mobile, any information about the providers?

I am using iPhone 13 and I just updated from IOS 17.3 to 17.4 and my cellular works for a while then stopped, even though my phone show mobile signal is full and 4G icon is there. Try to restart and also reset my network setting to no success. By the way, my wifi is working fine.

Really frustrating when I need to use it outside my home.

I have seen a massive amount of issues with this update.

My phone crashed mid-way through my update, forcing me to force an update on a computer. Which was no big deal, but it continued to crash and the Apple symbol on my phone just keeps blinking on and off. I was on with Apple support for over an hour, and the ultimate consensus was that it was too far gone, and I needed to send my phone in for repair.. all over an update...

Today I found my network just stopped working. No message, no warning - just no cellular network. Come on Apple - how can an IOS update lose focus of the very basic needs of a mobile phone…. No excuse. Please sort this out asap. It had a massive impact on my work day! 🤯

I am disabled and must be able to use headphones when using my IPhone. Since the last update. I can only make calls using the speaker. I use a walker and absolutely can’t walk one handed as I have a brain injury. I’ve tried all the suggestions and nothing has worked. My VPN is not the problem as I’ve had it for two years. I disconnected it and I still couldn’t use my headphones. Prior to the last update I could make calls and run my White Noise app in the back ground while on a call. I pay a lot of money for this phone. Please fix this problem.