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lukas1661 Author

Level 1

35 points

Issues connecting to cellular data on iPhone After Update

Today I updated my iPhone form iOS 16.0 to 17.4. When I opened my phone I found that I was no longer connected to my cellular data. When my wifi is off and my cellular is on, I get popups saying “Cellular Data is Turned Off.” I also keep getting popups to update my carrier settings but when I click update it shows me the popup a second time. Then, it appears again a few minutes later. Something to note is that I am currently on roaming since I am out of my home country.

So far I’ve tried:

restarting my phone
resetting network settings
deleting any vpns in settings
updating my carrier in settings (this did not appear)
manually setting my provider since i’m on roaming
contacting tmobile support (they said ask apple)

Any idea what I could do to fix this issue? Haven’t found anyone on here with the same problem.

[Re-Titled by Moderator]

Posted on Mar 5, 2024 5:21 PM

Top-ranking reply

AW-GB

Level 1

12 points

Posted on Mar 8, 2024 3:36 PM

Today I found my network just stopped working. No message, no warning - just no cellular network. Come on Apple - how can an IOS update lose focus of the very basic needs of a mobile phone…. No excuse. Please sort this out asap. It had a massive impact on my work day! 🤯

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Similar questions

138 replies

Mar 6, 2024 1:14 PM in response to stella8358

That’s insane especially if need for your job and everything what a pain I haven’t been able to update my phone sense January so I know your pain

Mar 6, 2024 1:44 PM in response to ACZappp

Yea same here it’s like come on

Mar 6, 2024 8:52 PM in response to Adrianateigeiro

i thought I was the only person having trouble like this wow I mean I have Been trying to update my phone so long I might have to go to Best Buy or something to make it update

Mar 7, 2024 7:59 AM in response to indigo85

This is the only thing that worked for me ! Thank you so much

Mar 7, 2024 9:21 AM in response to Paig90

I am still having problems updating this so annoying

Mar 7, 2024 12:00 PM in response to nicolefromansonia

It’s really annoying because I have been trying to do this since January so it’s like ok now what

heiko192

Level 1

8 points

Mar 7, 2024 10:59 PM in response to ACZappp

Exactly the same!

Mar 8, 2024 9:19 PM in response to lukas1661

every time I try to do the update it says unable to verify update I have never had issues like this ever trying to update my phone anyone know why it would say that ?