Unable to unlock my Apple ID

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Level 1

6 points

Unable to unlock my Apple ID

Hello, I have a iPhone 10 running iOS 13.5.1 and named it like “Ashley’s iPhone X”

I went to settings and tried to sign in to my Apple ID now. It says your Apple ID has been locked for security reasons

I tried the password to that Apple ID too many times now and it’s still locked

whenever I try to sign in to my Apple ID on my iPhone 10. It says your Apple ID is locked. Your Apple ID has been locked for security reasons. To unlock it you must verify your identity

Any advice on how I can unlock my Apple ID? Is there anyway to unlock the Apple ID so I can use Ashley’s iPhone 10 again?

Thanks,

Ashley

[Edited by Moderator]

iPhone X

Posted on Mar 11, 2024 12:02 PM

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Answer 1

Top-ranking reply

MrHoffman

Level 10

159,191 points

Mar 11, 2024 12:59 PM in response to kacy22

If your Apple ID is locked or disabled - Apple Support

You will need to perform a password reset.

For recovering access to your own Apple ID:

If you forgot your Apple ID password - Apple Support

If you forgot your Apple ID - Apple Support

Apple’s I Forgot Service

How to use account recovery when you can’t reset your Apple ID password - Apple Support

Contact Apple for help with Apple ID account security - Apple Support

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Answer 2

Mar 11, 2024 12:57 PM in response to kacy22

● If a message says your Apple ID is locked or disabled "for security reasons", the support article If your Apple ID is locked or disabled - Apple Support directs you to reset your password as outlined in this article ➞ If you forgot your Apple ID password - Apple Support

If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period, as outlined in this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support More detail in —> Activation Lockout Issues - Apple Community

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Answer 3

Draz65

Level 1

11 points

Mar 11, 2024 1:03 PM in response to kacy22

Have you tried the steps in the following Apple resource?

If you forgot your Apple ID password

UPDATED reply: Whoops just noticed another community member replied. Sorry I didn't meant to repeat the same info.

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Unable to unlock my Apple ID

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