Apple Watch update 10.4 stuck at Preparing

I have an ultra 2 and for the latest 10.4 update it is stuck at "preparing". I have tried the following solutions -

  1. Delete update data and download and install again.
  2. Restarting Apple watch and iPhone.
  3. Updating from watch and iPhone both.
  4. I have sufficient storage for the watch as it is 64 Gb.
  5. Watch is charged over 50% and connected to the charger as well.
  6. iPhone is updated to ios 10.4 and has all its apps updated as well.
  7. Unpair and Re-pairing my watch and phone.

Non of the solutions worked for me. Any possible solution for this?


[Re-Titled by Moderator]

Apple Watch Ultra 2, watchOS 10

Posted on Mar 12, 2024 12:24 AM

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Question marked as Top-ranking reply

Posted on Apr 13, 2024 12:03 PM

I just got off the phone w/ Apple and it works now. I had to delete some phone storage to make room for it to download the update. I offloaded apps like TikTok and instagram and deleted some message threads/photos/videos/ gifs that my message app was saving. As I deleted, the orange line would move a long and eventually it finished and let me install. Hope this helps!


Go to Settings>General>IPhone Storage to find stuff to clear up

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Apple Watch update 10.4 stuck at Preparing

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