How can I turn off Stolen Device Protection?

How do I disable security delay on my iPhone?


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 17

Posted on Mar 12, 2024 10:38 AM

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Question marked as Top-ranking reply

Posted on Oct 7, 2024 1:05 AM

I toggled on the Stolen Device Protection feature on my iPhone and was scared cos I couldn’t get turn it off by then I went to settings > Face ID and passcode > stolen device protection and then clicked it and was told cos I turned it on I had to wait for an hour for me to be able to turn it off and I did wait for an hour and immediately the countdown reached zero it automatically asked me for my Face ID and it turned off. So don’t be scared guys, you just have to wait for the countdown to reach zero and it will be sorted.

66 replies

Apr 24, 2024 3:16 PM in response to JesseGodoy34

I made the horrible mistake of enabling this feature. I had to change things three times that required this in the last two weeks. I start the task, I literally work from home, registered the phones at my home and it says it does not recognize the location every time. Which means an hour which really means much more since you do other things while waiting. It doesn’t work and is insane to disable. Great concept, horrible execution. I still don’t know how to disable it. I just bought another timer that goes off to let me know this timers done so I can do what I need to do.

Apr 26, 2024 3:32 AM in response to Dark_Recompense

Same except I didn’t turn it on, it turned itself on and now won’t stay off. I can’t log into the library if I’m in bed because this thing can’t recognize my face unless I go stand in the light - so now it has woken me all the way up to stand in the light for it. Doesn’t warn you there will be a ‘security hold’ for a hour - which will now be waking me up again in an hour. I can’t trust this iPhone to do its job when it’s dark. Wretched.

May 26, 2024 11:55 AM in response to smd11873

Same thing happened to me I received no notification after two hours so I call Apple. I’ve been on the phone with Apple for three hours and they said I’m all good so I go to freaking follow the directions to disable other devices from getting access to my phone and I can’t get there because AT&T change the password for me. I go to use the password. It says it’s not

correct and I’m a computer idiot to begin with. I am having the worst time and it’s also telling me I’m not in a right place. I’m at home. I am at home doing this.

Jun 24, 2024 6:33 PM in response to JesseGodoy34

Omg! I can’t download an app at all and it won’t let me change my password and it won’t accept my Face ID as an option to get a thing loaded! I need an app for my new storage unit and I can’t even download it even after the delay! It keeps spinning! Who can wait that hour either? just expires and then start over mode! I never turned this thing on in my settings! It just appeared last week! hate my phone now!!! I am so frustrated! Apple Fix this asap! And it keeps saying it doesn’t know my location! WTH? I am always in the same place!

Jul 8, 2024 7:23 AM in response to Ian Law1

Ian Law1 wrote:

Would have been nice if Apple had publicised that this service required more than just turning on for it to work "properly" and not think that you've stolen your own device.

You can't turn on SDP unless you have already enabled Significant locations.


How to turn Stolen Device Protection on or off

To turn on Stolen Device Protection, you must use two-factor authentication for your Apple ID and set up or enable the following on your iPhone: a device passcodeFace ID or Touch ID; and Significant Locations* (Location Services).


About Stolen Device Protection for iPhone - Apple Support




Feb 14, 2025 1:59 PM in response to r4lf

r4lf wrote:

Thank you Apple for the good intent to include features like these. This is just not an easy-to-use implementation of a security feature. For most people, it creates more issues than not.
Please dig deeper and find solutions without bugging customers. 🙏

You aren't writing Apple here. This is a user to user only forum, which Apple doesn't read for user feedback.


If you want to share your thoughts with Apple, use this link --> Feedback - iPhone - Apple


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How can I turn off Stolen Device Protection?

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