How can I turn off Stolen Device Protection?

To this member’s knowledge, if the phone is requiring your FaceID, and the FaceID is inoperative …

… your ONLY option is to completely reset the phone and restore from a backup.

If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support

Interesting.

Thanks for the follow-up.

There’s some consensus that this still-new functionally still has some “maturing” to do.

Ok as part of implementing Stolen Device Protection, Apple has enhanced Location Serviceds with "Significant Locations". If this is not set up then the iPhone thinks you're not at a relevant location for the Stolen Device Protection process.

You can set up Significant Locations here...

Significant Locations is an option within Location Services: Settings > Privacy & Security > Location Services > System Services > Significant Locations.

Once set up and bedded in (it has to learn what is significant to you - which probably requires Location Services to be enabled at all times) it shouldn't activate the Stolen Device protocol when you try to do soemthing that is "protected".

Would have been nice if Apple had publicised that this service required more than just turning on for it to work "properly" and not think that you've stolen your own device.

So set up Significant locations and leave on Stoeln Device Protection and you should get the best of both worlds (no agravating 1 hour wait, but increased security for your phone should it be stolen).

It’s explained here:

About Stolen Device Protection for iPhone - Apple Support

Same thing happened to me I received no notification after two hours so I call Apple. I’ve been on the phone with Apple for three hours and they said I’m all good so I go to freaking follow the directions to disable other devices from getting access to my phone and I can’t get there because AT&T change the password for me. I go to use the password. It says it’s not

correct and I’m a computer idiot to begin with. I am having the worst time and it’s also telling me I’m not in a right place. I’m at home. I am at home doing this.

Ian Law1 wrote:

Would have been nice if Apple had publicised that this service required more than just turning on for it to work "properly" and not think that you've stolen your own device.

You can't turn on SDP unless you have already enabled Significant locations.

How to turn Stolen Device Protection on or off

To turn on Stolen Device Protection, you must use two-factor authentication for your Apple ID and set up or enable the following on your iPhone: a device passcode; Face ID or Touch ID; and Significant Locations* (Location Services).

About Stolen Device Protection for iPhone - Apple Support

Then you'll just have to wait the 35 minutes out.

So wait your hour, receive the system notification, and turn the feature “off.”

In my colleagues case, no system notification came, next morning we tried again and it suddenly worked

Same reason that you need to have a credit card on file with Apple, even if you only plan to download "free" apps.

Apple Policy.

I went through it too u have to call apple they’ll walk u through it that’s hat I did

Same except I didn’t turn it on, it turned itself on and now won’t stay off. I can’t log into the library if I’m in bed because this thing can’t recognize my face unless I go stand in the light - so now it has woken me all the way up to stand in the light for it. Doesn’t warn you there will be a ‘security hold’ for a hour - which will now be waking me up again in an hour. I can’t trust this iPhone to do its job when it’s dark. Wretched.

Follow these steps in this video:

https://m.youtube.com/watch?v=oIMj1ZxaAfI

After the long one hour wait, you can go in and turn it off. But you only have one hour, I think, before the security delay is back on again. I was able to finally turn mine off.

I’m sorry but this DOES NOT WORK! I want both stolen protection off and delay removed but when I attempt to disable it has the delay…fine. Waited then tried to disable stolen protect and it prompted that I needed to have delay activated to turn off stolen protection!!! WHAT!? Please someone make this make sense.

I'm at 38:45 to go.... I'm literally at home (familiar location), and I work from home. The last IOS update made my phone buggy. I can't ask Siri to play a playist, music sync between my iphone and computer keeps dropping songs frommy playlists, no amount of troubleshooting is helping, and now this? Apple... ya'll are killing me here.