Sony Bravia TV remote stopped working with Apple TV

Same thing happened to me.

I have a Sony Bravia TV and LG television both no longer work on my Apple TV since IOS 17.4 what has happened 🤷🏼‍♀️🤷🏼‍♀️

It's Apple.

Had this problem but today my Sony remote started working again just like before. I didn’t have to do anything.

I’m also still experiencing this problem on my Sony Bravia and Apple TV running tvOS 17.4. I really hope they fix it

FYI, downloaded 17.5 onto my ATV and it fixed my problem with the Sony remote, looks like the CEC issue from 17.4 is fixed.

On 17.5 and still nothing

In an odd twist, my Sony remote is now working as expected with Apple TV. I really don't know what has changed. The Apple TV shows as tvOS 17.4(21L227) but I have no idea what that means as far as any updates.

Okay so this is strange…

Tried the method of turning off the Bluetooth and the learn remote. Went okay until selecting final option, then I got a blank screen and nothing wanted to work. I will add the tv and Apple TV are interconnected via a Denon amp.

After several pushes at back button on Sony remote I got the tv start up screen. Apple TV still not able to be accessed. Decided to just turn blue Bluetooth back on and stay with 2 remote setup.

Things still not going well and apple tv not responding correctly.

pulled power cord on the lot.

Turned it back on and Sony remote now working as normal, everything back the way it was. Don't know how or why but just going to run with it.

[Edited by Moderator]

I have the same issue. I managed to pair again the remote only after I stoped the bluetooth on my Sony TV and now it works but only if I used it with IR. When I go back on bluetooth it doesn’t work 🫣

Same with our TV. Can’t get out Sony TV remote to work since 3/17. Can’t get the Apple TV Remote (hadn’t used it in years so had to charge it!) to work either. Did find that our iPhone 14 Pro Max and iPhone 15 pro max have a remote feature that does work but what happens when someone else wants to watch (kids) when we aren’t home with our phones? Hope Apple fixes soon!

Thank you all for this thread. Hadn't used the TV in a few weeks and wondered why the X80J remote wasn't working on ATV. Spent an hour messing around with it. Tried everything including swapping out batteries. Very odd but if I disconnect a battery (pull it out part way and re-install) the remote will provide one toggle of one function within ATV. Then nothing. Again, good thing I found this thread.

I was ready to purchase a new remote........

I agree.. I noticed some odd behavior from the SONY TV a few days prior to the AppleTV update. I think Sony had an update that may have broken the Bravia sync when appletv updated. My TV became laggy in many respects prior to the AppleTV update, i.e., slow changes when given commands from the remote, slow changes between inputs which finally cause the screen to lock up and need to unplug from power to restart OS (Android). After a few restarts it seems to be settled, but not sure this is fully an AppleTV update issue. Getting to Sony support is a headache I'm not sure anyone can endure. I'll see if I can get an email through to Sony for any answers... Also, where are the Apple Support monitors on the discussion site? Anyone from Apple seeing these complaints?!

Have a Sony X90L TV, AppleTV 4K, Same issue as mentioned by this group, same dates when it stopped working (beginning-end of March 2024) was working great up to this point. If it’s happening to other brands of TVs, not just Sony, sounds like it’s an Apple issue? Please fix this Apple, and maybe a timeline? Not impressed with settling and using 2 remotes to operate devices that once worked together seamlessly.