I used to be able to control Apple TV with my Sony Bravia TV remote. All of a sudden, two days ago, it stopped working. I have done everything. I can still turn Apple TV on and off but I could no longer navigate. When I try "Learn Remote", it doesn't recognize it. I'm not sure if there was a software update that created this issue.
I was having a similar issue with my Sony Bravia Television remote no longer controlling my Apple TV all of a sudden but I have found a temporary solution that’s worked for myself. The Sony remote can work via both Bluetooth or IR. To fix I followed these steps on the Tv itself. Settings - Remotes and Accessories- Bluetooth Settings - Toggle Bluetooth to Off. This will force the Sony TV remote to Use IR and allows it to be picked up by the Apple TV. You may have to relearn the remote in the Apple TVs settings but It worked straight away for me.
Only slight issue is that now when you try to control the TV itself e.g. change brightness settings it is also controlling the screen of the Apple TV as inputs at the same time. However not an issue most of the time.
Hopefully Apple Fix the issue so that I can use my Sony remote to control the TV the way it used to but this solution will suffice for now.
Hopefully this is helpful.
I believe Apple broke this, so I am counting on the Cupertino gurus to unbreak this. It seems to occur only on certain of my Sony TVs — 3 out of 5 — and yet it still works fine on 2 others. I ordered a new OE Sony remote for one of the affected ATV4 units, but after finding this thread, I am convinced it is Apple’s problem to fix. Get to it, boys!
My remote just started to work again
I've been checking Apple TV daily for software updates and testing the learning remote option with no luck
As of last night the Sony remote suddenly started to work again and functioning correctly (no double responses). I have nfi why its working now, because I literally did nothing but turn it on
Same thing on Samsung TV's. Tried adding the remote but it just made everything worse, even only setting the most basic buttons would cause it to skip back twice or try to buy things while I'm attempting to change TV settings, etc. For some inexplicable reason, during remote setup you can't skip certain problematic buttons in the process, it's all or nothing. Apple please fix your mistakes.
My Sony remote started working again with apple tv on its own without any known changes, then stopped again last weekend 5/5/24 after the Apple TV rebooted. What is going on with Apple? The bugs are becoming worse than ms windows. And, why aren’t there any Apple support people in here? All I get is some bs about ‘was this helpful’ and ‘your input gave you some points’ as if I gaf about anything but why it’s not working!!!
I got a 2024 Masters Sony Bravia TV. It comes with Quantum Sound System, that unfortunately IS NOT Compatible with my 4K Apple TV Box. The Apple TV CAN ONLY HDR@ 59. Hz (60Hz). So, I had to connect my HDMI to the Arc 120Hz earc, and had to use the other HDMI from my Apple Device to the other Arc channel that only supports HDR not Quantum. I just don’t know how to get all my MANY subscription apps onto my Bravia. The Quantum Sound is Fantastic, but I am at a loss.
Exact same thing! Sony Bravia TV remote. Can't do "Learn Remote". Seems like software!
I have the same issue. Worked on 3/14, then the morning of 3/15 it doesn't work. Rebooted Apple TV device, Sony TV, Receiver, changed the batteries. It does still work with Sony Blu-ray.
Glad it's not just me, have reset everything today and checked for updates. After ease of Sony remote the Apple TV remote is awkward to use.
Hopefully it sorts itself soon..
Same for me it stopped working about a week ago. Let’s hope Apple will fix this soon
Same thing happened to me.
same
Well I’m glad I found this thread and I’m not going crazy. Any fixes?
Exactly the same problem, glad I found this thread. Completed all troubleshooting steps. I even purchased 2 new AA batteries thinking that might help.
My motto has always been, "Bluetooth ruins everything".
This is broken for me too. Just happened today. Apple 4k Gen 1 and Sony A80K. Hope they fix soon or I'll have to go back to using my Nvidia Shield 😔
Sony Bravia TV remote stopped working with Apple TV
