Sony Bravia TV remote stopped working with Apple TV

I tried to do this but when I went remote and devices, it only showed my phone. I tried to reset my Apple Remote by holding the tv button and volume down for 5-10 seconds. Still nothing. Thanks for the recommendation though

Hello,

same issue with Panasonic TV remote control (2 Apple TV and 2 Panasonic RC).

no way to use the learning process!

Waiting for the hf , hope this not Wishful thinking 😁

regards from France.

Cyrille.

Thankfully, or should I say unfortunately, we’re not the only ones dealing with this issue. Just a few days ago my friend asked if my Sony Bravia and Apple TV 4K had sync issues. I said nah, everything is fine. Then a couple of days ago I unplugged both devices to clean my room and they’re no longer syncing—same as you, turns on and off but can’t navigate through the Apple TV UI. The same thing happened years ago so hopefully they’re on top of this and we can all get back to controlling everything with the Sony remote.

The only way it works is to pull out your Apple TV from back of the TV and place it in front of the TV and do the "learn remote" pointing your Sony or infact any other remote to AppleTV Device. It works perfectly fine until Apple releases the fix in the next version.

I am not sure if this is still an issue for you. I had this issue. I took all my HDMI connections out of the back of the tv and then (with the tv powered on) pointed the remote and held the green power button down until the tv restarted. After the tv cycled back on, I reconnected my devices and the Bravia remote started controlling the apple tv again.

I ordered one of the new, smaller OE Sony remotes that solved the "Learn Remote" problem on one of my TVs, and a forced reset of the other, plus a reset of the AppleTV4 allowed a once connected remote to reconnect. This is a struggle that does not have to exist, in my opinion.

My remote just started to work again

I've been checking Apple TV daily for software updates and testing the learning remote option with no luck

As of last night the Sony remote suddenly started to work again and functioning correctly (no double responses). I have nfi why its working now, because I literally did nothing but turn it on

Same thing on Samsung TV's. Tried adding the remote but it just made everything worse, even only setting the most basic buttons would cause it to skip back twice or try to buy things while I'm attempting to change TV settings, etc. For some inexplicable reason, during remote setup you can't skip certain problematic buttons in the process, it's all or nothing. Apple please fix your mistakes.

***FIX*** Folks, For me, I removed all connections from the back of the tv. With the tv on I took the remote and did a hard cycle(hold power until sony logo comes back up) then plugged in my devices and it resolved the issue.

not sure if it will work for everyone but hey, it did for me. I have 3 system with ATV. All are working.

I was having a similar issue with my Sony Bravia Television remote no longer controlling my Apple TV all of a sudden but I have found a temporary solution that’s worked for myself. The Sony remote can work via both Bluetooth or IR. To fix I followed these steps on the Tv itself. Settings - Remotes and Accessories- Bluetooth Settings - Toggle Bluetooth to Off. This will force the Sony TV remote to Use IR and allows it to be picked up by the Apple TV. You may have to relearn the remote in the Apple TVs settings but It worked straight away for me.

Only slight issue is that now when you try to control the TV itself e.g. change brightness settings it is also controlling the screen of the Apple TV as inputs at the same time. However not an issue most of the time.

Hopefully Apple Fix the issue so that I can use my Sony remote to control the TV the way it used to but this solution will suffice for now.

Hopefully this is helpful.

My Sony remote started working again with apple tv on its own without any known changes, then stopped again last weekend 5/5/24 after the Apple TV rebooted. What is going on with Apple? The bugs are becoming worse than ms windows. And, why aren’t there any Apple support people in here? All I get is some bs about ‘was this helpful’ and ‘your input gave you some points’ as if I gaf about anything but why it’s not working!!!

Same for me it stopped working about a week ago. Let’s hope Apple will fix this soon

same

Well I’m glad I found this thread and I’m not going crazy. Any fixes?