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I used to be able to control Apple TV with my Sony Bravia TV remote. All of a sudden, two days ago, it stopped working. I have done everything. I can still turn Apple TV on and off but I could no longer navigate. When I try "Learn Remote", it doesn't recognize it. I'm not sure if there was a software update that created this issue.
Update - I found threads on other websites where people were discussing this issue from just this week - some said after the most recent software push 17.4. People were reporting the same thing on other brand TV remotes...Samsung, Panasonic you name it. Some of them sent a bug report to Apple. So I'm sure it'll get fixed. Good thing is it's not just us with the Sony remotes - kind of relieving, because was starting to wonder about my TV.
Using the remote app on my iPhone, i navigated to settings on the apple TV device. I chose “remotes” and “learn” and followed instructions to teach the Sony remote. Now it works again.
Update: Still on 17.4, but my remote suddenly started working again. Not sure what changed
Sony Bravia TV remote stopped working with Apple TV
