I have an ancient IpadOS 14.8 (I own a newer version as well ECID 68CA85BE5F8). All in a sudden it started not working giving me the startup scree I tried update and restore via Itunes but I getting 4013 error no matter what I do.
Windows, Windows 10
You’ll find guidance for troubleshooting error #4013 here:
If you continue to experience difficulties, you might be well advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance:
You’ll find guidance for troubleshooting error #4013 here:
If you continue to experience difficulties, you might be well advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance:
That's what I thought I did? And ended up back in the community
Unable to update or restore Ipad
