How can I identify an unrecognized Trust Store version?

While what you’re saying is true - Apple can really only provide basic and limited answers of what SHOULD be there, but finding something that SHOULDN’T be there - or restoring privacy - is likely something you’d have to discuss with an actual expert. And acknowledging the limitations of the service provided here online is very helpful! 

But to say “No one here can help you” and not offer any legitimate or helpful alternatives (other than filling out the complaint form for Apple) and then copy-pasting the original paragraph or just restating yourself to different people on the same thread is a waste of time (yours and everyone who has to read your copypasta) after you’ve posted a reply once to a thread. After that you’re really just polluting the comments so the actual answer will likely be harder to find until it gets marked. 

—“No malware and no hacker would be 🤡 enough to intentionally change the trust store version number, and if any malware has write access to iOS (which would inherently be involved in adding or removing trust store contents), there are better targets for modifications. If it were not a legitimate change, that difference would be a 🚩.” —

You’re giving some of these hackers WAY too much credit IMO. There will always be someone dumb/unaware enough to expose themselves doing illegal things (and it’s great that they’re so detectable! So many problems avoided. Unfortunately, most of the experienced ones wouldn’t be this blatant haha)

To clarify, there’s absolutely nothing wrong with the information you’ve offered, and I’m not trying to argue or be disrespectful. It’s the simple fact that I had to read the same thing - almost word for word - 3x. Unhelpful.

No one here can perform the necessary forensics remotely, few with the time and tooling and skills are willing to perform forensics for free, no one here can evaluate the security risks that any one particular person might face, and no one here can provide advice past the usual reset-and-reload-and-lockdown.

Those with exploits worth millions aren’t prone to use those exploits freely, and—if your adversary here happens to have millions of dollars in exploits—then you’re still not going to get forensics assistance around here.

No one can prove that somebody is not hacked. And an investment in forensics expertise and time and tooling that provides a negative finding does not constitute proof, which means these efforts inherently involve infinite demand for finite resources.

Having had direct experience with more than a few folks with other unrelated issues that have claimed hacking, these discussions can and variously do go in directions entirely unrelated to digital security.

The easiest way to bulk-sort folks that might have gotten hacked from those that probably aren’t hacked are not the sorts of questions we can or should ask around here, and these same questions can be unwise to answer around here, too.

For the subset of folks reporting exploits that actually are exploited, yes, this particular reality is Not Fun.

Repeated questions do get repeated answers, yes.

As for finding more resources, I’ve repeatedly linked to the Apple Support document on this topic several times in this same thread.

I’ve been dealing with this for almost 3 years now. This, exactly what you are describing. From cloud flare to missing settings. Brand new iPhone 15. Set it up everything was great. Then little by little I watched as settings, privacy’s disappeared slowly as not to alert me every time I sign into any account, this very first log in Denys with an “wrong password” notification. I have to sign in twice to every account I want to access every time I want to access it it’s like I’m signing in for two different people at the same time me and who’s ever on the other end of my phone. Screen mirroring. Calls are forwarded but the option for me to forward calls in settings is no longer available. I have only your basic settings now.

I can go on and on and on and honestly I would love to. Because like I said I’ve been dealing with this for almost three years now and I’ve been told nothing more then you’re crazy.

I’ve been down so many holes trying to set things right and the only real answer I can come up with? The only thing that’s been a constant? Is my partner. We took a break for about five months. I got rid of everything because it was all tainted Every account you could think of banks, Roku emails Facebook I walked away from all of it, and the cell phone started my brand new device on a whole different network with all different accounts not one account was reused. After the five month break with no phone issues we got back together and here I am again. Losing myself to this darkness m. Being watched monitored daily.

Tellmewhy097 wrote:

I’ve been dealing with this for almost 3 years now. This, exactly what you are describing. From cloud flare to missing settings. Brand new iPhone 15. Set it up everything was great. Then little by little I watched as settings, privacy’s disappeared slowly as not to alert me every time I sign into any account, this very first log in Denys with an “wrong password” notification. I have to sign in twice to every account I want to access every time I want to access it it’s like I’m signing in for two different people at the same time me and who’s ever on the other end of my phone. Screen mirroring. Calls are forwarded but the option for me to forward calls in settings is no longer available. I have only your basic settings now.

I can go on and on and on and honestly I would love to. Because like I said I’ve been dealing with this for almost three years now and I’ve been told nothing more then you’re crazy.

I’ve been down so many holes trying to set things right and the only real answer I can come up with? The only thing that’s been a constant? Is my partner. We took a break for about five months. I got rid of everything because it was all tainted Every account you could think of banks, Roku emails Facebook I walked away from all of it, and the cell phone started my brand new device on a whole different network with all different accounts not one account was reused. After the five month break with no phone issues we got back together and here I am again. Losing myself to this darkness m. Being watched monitored daily.

The whole point of hacking any device is to not get caught doing it. So if your phone has any symptoms that you can’t easily explain that is close to being proof that your device has NOT been hacked. A true hacker wouldn’t leave any footprints.

Same here did everything you did except taking break from partner. I got 2 weeks peace when i bought this phone and told no one i had it. However i had to give the number out and a few days later there it was that same fake trust store version number from my old phone.

its someone close to you it always is! In every story i read it comes down to personal. Its personal to destroy a persons peace of mind, its personal to make a person sound crazy. Im sure i know who is doing it to me and this person is very close. I didnt want to believe it but 4 years of digging and accumulating records of everything i cant deny it any longer.

good luck and you are not alone and not crazy!

Ionlywant2bfree wrote:

…However i had to give the number out and a few days later there it was that same fake trust store version number from my old phone.

A “fake trust store version” would usually be ample evidence of compromise.

A valid trust store version (e.g. 2024013100) as is routinely provided by an iOS update would not be such evidence.

You have a point here Lawrence. What you’re saying does make sense. A “true hacker” wouldn’t leave any footprints. Unfortunately in situations like the ones shared and described in this thread, I believe that they’re, sorry we’re not dealing with the “average hacker”. I know in my situation that I am dealing with right now, going through the same experiences as the ones described above, the person(s) doing all this to me wouldn’t be necessarily be called a hacker, more so very unhappy individuals who have too much time on their hands and just get off to watching people go through it. Some of the people that I’ve come in contact with that do stuff like this just do it because they’re bored, or they’re just a vengeful person and want to watch their target just go crazy, bonkers, cuckoo running around in circles. There are some sick people out there, Lawrence. And I’m not saying that every single person that is going through the issues discussed in this thread they’re all dealing with what I just explained, but from some of the stories that I read in this thread I guarantee that some of them are. Please pardon us from the frustrations you have, having to respond with the same answer every time you see this type of issue pop up around here. I think I can speak for all of us with this same issue when I say, we are just as frustrated as you are with all of this. We are just trying to figure out how to get our privacy back. We are not crazy. I know for myself, I came here looking for an answer because this is where Apple, the company that manufactures the iPhone that all this craziness is happening on, this is where I am supposed to be able to find help with issues with/on/in my iPhone. Unlike the individuals who have nothing but all the time in world to learn about all of whatever they have been doing with my phone, in my phone, on my phone, I have a job and just started my business and really the only time I have to figure this out is now as I write this reply… sorry for the long reply, but yeah, I believe that some us aren’t necessarily dealing with hackers, more so people with not so good intentions towards some of us..

u_will_neva_get_dis wrote:

You have a point here Lawrence. What you’re saying does make sense. A “true hacker” wouldn’t leave any footprints. Unfortunately in situations like the ones shared and described in this thread, I believe that they’re, sorry we’re not dealing with the “average hacker”…

Empirically, it is unlikely that random folks are creating or acquiring or risking exploits worth millions of dollars. However, social engineering, gaslighting, shoulder surfing, secret cameras, and other shenanigans are all affordable to many miscreants. Not that the folks replying here can help with these cases.

Should your adversaries have millions of dollars to troll or to annoy or to spy on y’all, such espionage tooling is well outside what anybody can help with around here.

Walls of unbroken text and uncorroborated claims are absolutely not helping anyone establish their case.

None of this can or will or is intended to deny that posters here are having issues, whether those issues might be due to security issues or security lapses or exploits, or due to some other issues. None of which is going to get resolved around here.

Replies here are inherently limited to pointers to resources including the Apple personal safety guide, safety check, lockdown mode, the Apple espionage tooling warnings, and other such; what suggestions can be offered in these threads. All of which should be very familiar to those that have been having issues for multiple months or years., too.

I have trust store version 2024040500. It seems shady, and the option to turn it off will not let me. I did research and read it was from 2013. I’m not 100% on this, I’m no iPhone master, but I know enough that I have an issue to say the least. I’ve also had many sites refer to my device as being an organization phone. I’m 50 do not know any organization, at least know of them too which my device would/should render! Any advice, I already know there’s a problem.? Thx

Terror-Byte wrote:

I’m not 100% on this, I’m no iPhone master, but I know enough that I have an issue to say the least.

I think the correct aphorism for this situation is "A little knowledge is a dangerous thing."

Jrichy1 wrote:

Whats a MDM when you say that i think of mobile device management

That would be the reference here, yes.

The Apple Configurator app and other options are available for loading MDM profiles.

rachelina288 wrote:

Me as well and all my computers have malware spyware adware etc etc. also gang stalked

Alas, espionage tooling built from exploits worth multiple millions of dollars, operwting across multiple systems, and capable of doing what you’re reporting isn’t going to be changing the displayed trust store version number being discussed in this thread.

And anyone targeted by such espionage tooling isn’t going to get any appreciable or necessarily-tailored help from around here. Not the sort of assistance necessary for a target as immensely valuable as you;re reporting yourself to be, that is.

I have trust score 2024040500 and after sneaking suspicions for the past month, I have discovered that my Windows laptop was hacked with what I believe was a rootkit that damaged the hardware. It was undetectable but my hunch kept me digging and I found unauthorized remote access to my laptop even though I disabled all remote capabilities and Bluetooth (running windows 10). I also found an MDM profile linked to my iPhone through my google workspace account, but even after deactivating it I am still having issues.

I do believe someone close to me has been mirroring my phone and seeing my bank account information.. I’m 98% sure but I keep my settings and accounts under close watch and my phone on lockdown. That’s not enough.

I’m wondering if anyone else has hidden managed, locked Wi-Fi networks too? my Wi-Fi stays off mostly now, but when I go to

Wi-Fi > “edit” > 3 locked managed networks appear that I never created and I don’t manage, I don’t belong to an organization or anything but I do have US mobile. It’s eerie to me that I cannot delete them, they are hidden, and on top of that, they are public networks by default, and autojoin was also selected on default. I am able to toggle it to private.

I removed a shady configuration profile from my phone a few weeks ago that I thought was related to my usmobile account for a longer reason I won’t explain here, but removing the configuration profile didn’t didn’t delete these Wi-Fi networks, neither did resetting my network settings. I’m wondering if it has anything to do with this constant spying. I swear I feel watched 100% of the time nothing feels private or safe no matter what. It’s maddening.

after resetting my phone today I went straight to the settings. I noticed that I had the ability to turn OFF a feature that I previously couldn’t, but watched the setting grey out right after I turned it to “don’t allow” changes. (The multiplayer setting) Also before I reset my phone there was NO option to view trust certificates under general > about, but right now it is there.

what is happening!?

kimberlee285 wrote:

Wi-Fi > “edit” > 3 locked managed networks appear that I never created and I don’t manage, I don’t belong to an organization or anything but I do have US mobile. It’s eerie to me that I cannot delete them, they are hidden, and on top of that, they are public networks by default, and autojoin was also selected on default. I am able to toggle it to private.

Whenever you enable WiFi, you will be able to see all the networks in range of your device, even if they are not ones you can access. At my house, the list of WiFi networks I can see is about twenty. It's my neighbors. I can't log into them as they require a passcode. And none of us can see anyone else's data.

I just discovered that I have the same version. And I also just discovered that my husband has put a MDM on my phone without me knowing!