How to stop endless billing information update requests notification

It has happened once, but I managed to fix it, but then it happened again and I don’t know what to do. I keep getting notifications of needing to update my billing informations and I went to check and all of my information were correctly put down, but everytime I update it, it keeps asking me to update and verify it again over and over again. I’m not sure on what to do anymore. Please help resolve this problem so it won’t happen again, I’m not sure if it does this for every phone update. 😭


[Re-Titled by Moderator]

Posted on Mar 17, 2024 6:24 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 18, 2024 4:59 PM

Hi Kiyyler,

welcome to the Apple (user-to-user) Community.


Re: "Keeps popping up everytime I try to verify the billing information and nothing hasn’t changed."


Am assuming this is happening in your Apple ID Account, rather than Apple Cash, Apple Pay, or Apple Card ?

Apart from the notification you are seeing, we don't have much info on your situation. Please browse through the various scenarios below, as we try to find a solution, and see if one of these may be causing you problems.

________________________________________________________________________________________

You might want to check that your payment method is one Apple can accept in your country or region:

Eg: See: Payment methods that you can use with your Apple ID - Apple Support

___________________________________________

Wondering if there is an unpaid order outstanding ... Verifying may mean your card-provider isn't approving.

Eg: If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

___________________________________

If you have debated a charge from Apple, you may need to authorize your card-provider to allow payments to

Apple once again.

Else: ________________

Your financial institution may require an authorization for International payments.

__________

What to do: If your payment method is declined in the App Store or iTunes Store - Apple Support

or

If you are in India: About billing for Apple subscriptions and media products in India - Apple Support

or

If you are in Europe: About billing and purchases in Europe - Apple Support

_____________________________

Re: "Keeps popping up everytime":

If you have active subscriptions, Apple requires you have a valid payment method on file at all times.

This is so you can enjoy using your subscriptions, iCloud etc. smoothly.

__________________________________________________________________________________________________

Re: "Please help resolve this problem so it won’t happen again, I’m not sure if it does this for every phone update".


We are all Apple users, like yourself, in the community, so no-one here has access to your accounts or details

to check this out or make changes for you. So am trying to help you find the cause, and thus the solution.

____________________

If more help is needed:

You may want to reach out to Subscriptions and Billing Support (online chat / phone / email etc.)

They have a website online (info / support / contact options etc.): You can click the "Get Support- start now" link.

See: Subscriptions and Billing - Official Apple Support


All the best :-)

3 replies
Question marked as Top-ranking reply

Mar 18, 2024 4:59 PM in response to Kiyyler

Hi Kiyyler,

welcome to the Apple (user-to-user) Community.


Re: "Keeps popping up everytime I try to verify the billing information and nothing hasn’t changed."


Am assuming this is happening in your Apple ID Account, rather than Apple Cash, Apple Pay, or Apple Card ?

Apart from the notification you are seeing, we don't have much info on your situation. Please browse through the various scenarios below, as we try to find a solution, and see if one of these may be causing you problems.

________________________________________________________________________________________

You might want to check that your payment method is one Apple can accept in your country or region:

Eg: See: Payment methods that you can use with your Apple ID - Apple Support

___________________________________________

Wondering if there is an unpaid order outstanding ... Verifying may mean your card-provider isn't approving.

Eg: If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

___________________________________

If you have debated a charge from Apple, you may need to authorize your card-provider to allow payments to

Apple once again.

Else: ________________

Your financial institution may require an authorization for International payments.

__________

What to do: If your payment method is declined in the App Store or iTunes Store - Apple Support

or

If you are in India: About billing for Apple subscriptions and media products in India - Apple Support

or

If you are in Europe: About billing and purchases in Europe - Apple Support

_____________________________

Re: "Keeps popping up everytime":

If you have active subscriptions, Apple requires you have a valid payment method on file at all times.

This is so you can enjoy using your subscriptions, iCloud etc. smoothly.

__________________________________________________________________________________________________

Re: "Please help resolve this problem so it won’t happen again, I’m not sure if it does this for every phone update".


We are all Apple users, like yourself, in the community, so no-one here has access to your accounts or details

to check this out or make changes for you. So am trying to help you find the cause, and thus the solution.

____________________

If more help is needed:

You may want to reach out to Subscriptions and Billing Support (online chat / phone / email etc.)

They have a website online (info / support / contact options etc.): You can click the "Get Support- start now" link.

See: Subscriptions and Billing - Official Apple Support


All the best :-)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to stop endless billing information update requests notification

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.